RealPresence Resource Manager

Collaboration device management for the enterprise workforce

Advanced provisioning and management delivering consistency and usability
Active monitoring for maximum uptime
Scalability architected to meet enterprise needs

Data Sheet

Where To Buy

Overview

Managed, monitored and under control

RealPresence Resource Manager delivers centralized management of all your supported devices from mobile to desktop and conference phones all the way through your video conferencing room systems and telepresence. When deployed as part of the RealPresence Clariti solution, enterprises benefit from the addition of bridging, redundancy, firewall traversal, call signaling, and mobile video applications.

Benefits

PROVISIONING AND MANAGEMENT
MONITORING
SCALE

Advanced configuration or even ad hoc device settings adjustment ensuring users are set for success.

Customizable information widgets present the most critical device status so you never miss a disconnected device or similar error

From conference phones to room video systems to included mobile software apps. RealPresence Resource Manager delivers the scale you need

We work everywhere that you do

Poly video solutions make meetings a breeze. Use cloud video apps for a full experience with all the features you know and love. Or use standards-based SIP and H.323 compatibility to connect to different cloud video services throughout your day.

Poly works seamlessly with whichever cloud video service you choose

Features

RealPresence Resource Manager Feature

Specifications

Application highlights
- Device monitoring for all voice, video and content endpoints
- Device provisioning—voice, video and content endpoints and 3rdparty standards based video endpoints
- Voice endpoints—300+ standard profiles and 100% customizable settings
- Device software update
- Conference management
- Conference scheduling with web scheduler and Microsoft Outlook
- Conference scheduling through API
- Directory integration, global address books
- Presence engine for desktop clients
- Redundancy in hot standby mode configuration
- API Suite—including scheduling and conference management
- Multi-tenant for securely and discretely hosting multiple customers
- Support for RealPresence® Web Suite
- Supports EagleEye Producer (EEP) participant CDR reporting for RealPresence Group systems using the EEP camera
Supported protocols
- H.323 and SIP device provisioning and management
- LDAP/H.350 directory support
- XMPP presence for desktop clients
- HTTPS/XML provisioning
  - TLS—Security
Capacity
- 50–50,000 seats
- License packs are available in 50/150/500/1500/5000/10000 (audio/ content licenses only) seat increments
- Optional: API, redundancy, multi-tenant
Reliability
- Supports optional redundancy
- Local & Geo HA
Security
- Linux operating system
- US DoD UC APL Certified. See the US Federal Government Accreditation site for details
Services available
- RealPresence® Platform Solution Design
  - Design the right deployment plan for your environment
- Video Network Readiness Services
  - Prepare your network for reliable high quality video service
- Remote Implementation Services
  - Deploy smoothly and efficiently
- User Adoption Services
  - Increase usage through training and awareness
- Support Services
  - Access features and enhancements as released, reduce downtime
- Full hardware specifications can be found in the RealPresence Platform hardware specifications sheet.
- Software specifications can be found in the RealPresence Platform, Virtual Editions data sheet.

Download Data Sheet

Reviews

Resources

RealPresence Resource Manager

Learn about the features and benefits and technical specifications of the RealPresence Resource Manager

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Resource Library

Support

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Next Steps

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Ready to deploy a world-class communications solution? Poly is here to help. Contact us or a Poly-certified partner in your area today to get started.