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CX5500 Experience 1080p “around-the-table” video calls with Microsoft Skype for Business

  • Enable richer communications by automatically focusing on the active speaker in true HD while tracking the conversation flow
  • Fully engage all participants by providing a 360° panoramic view of the conference room
  • Reduce training costs with simple USB plug-and-play functionality that requires little or no training
  • Dual use—make audio-only calls when registered as SIP phone to either a Lync server or your existing IP PBX


Track the flow of every conversation

The CX5500 Unified Conference Station delivers a unique HD voice and video collaboration experience in Skype for Business environments. The CX5500 provides remote participants with 1080p HD active-speaker, video conferencing system that automatically tracks the flow of conversation. It also adds a unique 360-degree panoramic* view of the conference room. Meetings are more productive, and participants are clearly heard with legendary HD Voice technology, now featuring a dynamic audio range of 160Hz to 22,000Hz. The CX5500 can also be used to place voice-only calls as an IP conference system and phone.

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If you have four meetings, and you travel 30 minutes to get to each of them, it’s a waste of a lot of time,” CarePoint CTO Lev Goronshteyn says. The organization adopted Office 365 several years ago, and business leaders and clinical teams have been using Skype for Business to collaborate with one another without having to jump in the car. For most sessions, employees use their own workstations, but the organization has also equipped a conference room in each hospital with CX5500 Unified Conference Station for larger meetings. While some meetings could have been replaced with voice calls, Goronshteyn says there’s real value in face-to-face interactions. “There’s a difference between a voice call and a videoconference call,” he says. “It’s more of a human experience. Seeing the person’s emotions and reactions, you have more of a feeling that you’re seeing someone in person. It’s a totally different interaction.”

Calvin Hennick , HealthTechMagazine.Net


CX5500 Feature


  • Dimensions
    • Table Console
      • Footprint (W x D): 369 x 325 mm
      • Height: 348 mm (privacy cap closed), 401 mm (privacy cap extended)
      • Weight: 2.44 kg (exclusive of cables)
    • Power Data Box
      • Size (W x H x D): 209.5 x 300 x 56 mm (excluding stand)
      • Weight: 2.9 kg
    • Shipping
      • Size (W x H x D): 520 x 430 x 430 mm
      • Weight: 9.29 kg
    • Power consumption: 110 watts, typical
    • Universal power supply 100–240 V AC, 50–60 Hz
    • Panoramic video resolutions supported:
      • 1920 x 288 pixels (requires USB 3.0 and Lync 2013 or Skype for Business)
      • 1280 x 192 pixels (requires USB 3.0 and Lync 2013 or Skype for Business)
      • 1056 x 144 pixels
    • Active speaker video resolutions supported
      • HD 1080: 1920 x 1080 pixels (requires USB 3.0 & Lync 2013 or Skype for Business)
      • HD 720: 1280 x 720 pixels
      • VGA: 640 x 480 pixels
      • CIF: 352 x 288 pixels
    • Frame rate for panoramic and active speaker video, maximum
      • 30 frames per second with 60 Hz AC power
      • 25 frames per second with 50 Hz AC power
      • Maximum frame rates with systems prior to Lync 2013 will be limited to 15 fps (12.5 @ 50 Hz)
    • Console Loudspeaker
      • Frequency response: 160 Hz–22 kHz
      • Volume: adjustable to 88 dBA SPL (peak) volume at 0.5 meters
    • Console microphones
      • 3 microphones for omnidirectional coverage
      • Frequency response: 160 Hz–22 kHz
    • Full Duplex (Class 1) with noise suppression
    • Comfort noise fill
    • DTMF tone generation/DTMF event RTP payload
    • Low-delay audio packet transmission
    • Adaptive jitter buffers
    • Packet loss concealment
    • Acoustic echo cancellation
    • Background noise suppression
    • Supported codecs are G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, G.722.1C, G.719
    • Call timer
    • Call transfer, hold, divert (forward), pickup
    • Called, calling, connected party information
    • Local three-way conferencing
    • One-touch speed dial, redial
    • Call waiting
    • Remote missed call notification
    • Automatic off-hook call placement
    • Do not disturb function
    • Lync client device synchronization
    • Lync USB call control for Answer, Reject, End Call, Hold, Resume and Swap
    • IETF SIP (RFC 3261 and companion RFCs)
    • IP Address Configuration: DHCP and Static IP
    • Time synchronization with SNTP server
    • FTP/TFTP/HTTP/HTTPS serverbased central provisioning for mass deployments. Provisioning server redundancy supported.
    • Web portal for individual unit configuration
    • QoS Support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS and DSCP
    • Network Address Translation (NAT) support—static
    • RTCP support (RFC 1889)
    • Event logging
    • Local digit map
    • Hardware diagnostics
    • Status and statistics
    • User selectable ringer tones
    • Convenient volume adjustment keys
    • Field upgradeable
    • Transport Layer Security (TLS)
    • Encrypted configuration files
    • Digest authentication
    • Password login
    • Support for URL syntax with password for boot server
    • HTTPS secure provisioning Support for signed software executables
    • 3 mute buttons with mute/in-call indication lamps
    • Camera on/off indication lamp
    • Captive privacy cap with integrated on/ off switch for client synch
    • Gesture based, multi-touch capable capacitive touchscreen for voice calls
    • 4.3in LCD (480 x 272 pixels) resolution
    • User-configurable contact directory and call history (missed, placed, and received)
    • Customizable call progress tones
    • Wave file support for call progress tones
    • Proprietary system port for connection to Power Data Box
    • USB 3.0 Type A port for proprietary connection to Power Data Box
    • USB 3.0 Type B port for connection to PC
    • USB 2.0 Type A port for diagnostics/ software update
    • 2 extension microphone ports
    • Proprietary system port for connection to console
    • USB 3.0 Type A interface for proprietary connection to console or to Lync appliance
    • USB 2.0 Type A for diagnostics/software update
    • Ethernet: RJ-45 10/100/1000 Mbit
    • Audio RCA jacks (reserved for future use)
    • AC power input
    • Kensington-style lock slot on Console and Power Data Box
    • Frequency response: 160 Hz–22 kHz
    • Mute button and indicator lamp
    • Safety
      • UL 60950-1
      • EN 60950-1
      • CSA C22.2 60950-1
      • IEC 60950-1
      • AS/NZS 60950-1
      • GB4943-2011 (China)
      • KCC approval (Korea)
    • EMC
      • CISPR 22 Class B (FCC, ICES, AS/NZS)
      • VCCI Class B
      • EN 55022 Class B
      • EN 55024
      • GB9254:2008, YD/T993-1998 (China)
      • KCC approval (Korea)
      • ANATEL (Brazil)
    • Operating temperature: 0–40ºC
    • Relative humidity: 15–85% (non-condensing)
    • Storage temperature: -40–60ºC
    • Recommended room conditions
    • Room reverberation time:
      • RT60 <0.600 seconds
      • Ambient noise level: <50 dBA SPL
      • Optimal lighting conditions: 300 lux, with a single lighting temperature (no mixed lighting)
    • 12 months
    • Tabletop console with integrated 360º camera
    • Power data box with stand
    • Quick setup card
    • Cables
      • Proprietary system cable
      • USB 3.0 Type A–Type A cable
      • USB 3.0 Type A–Type B cable
      • Ethernet cable
      • AC power cord with local plug
    • Extension microphone kit with pair of microphones and cables
      • Cable length is 25 ft (7.6 meters)


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