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VideoProtect 500 Safe and secure HD quality video communications for government, correctional facilities and judicial applications.

  • Closer connections
  • Lasting durability
  • Ability to automate
  • Options to fit your needs


Superior voice and video that’s secure

RealPresence VideoProtect 500 is a safe, secure video conferencing solution that delivers local services to citizens no matter where they are located.  Government agencies and corrections facilities can decrease costs and increase public safety by using VideoProtect 500 to minimize the need to transport inmates for court appearances, arraignments and other judicial interactions. 

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We work everywhere that you do

Poly video solutions make meetings a breeze. Use cloud video apps for a full experience with all the features you know and love. Or use standards-based SIP and H.323 compatibility to connect to different cloud video services throughout your day. 

Poly works seamlessly with whichever cloud video service you choose

Our goal is to show what can be done with modern technology to improve the administration of justice throughout the world. Polycom is a very important way in which we can do “remote everything”. In our world, this is a way of eliminating distance

Fredric I. Lederer , Director of the Center for Legal and Court Technology


Realpresence Video Protect Feature


  • Video display
    • 24” LCD, EagleEye™ Acoustic with built-in speakers
    • H.261, H.263, H.264 AVC, H.264 High Profile, H.264 SVC, RTV
    • H.239/ People+Content™
    • H.263 & H.264 video error concealment
    • 1080p, 60 fps from 1740 Kbps
    • 1080p, 30 fps from 1024 Kbps
    • 720p, 60 fps from 832 Kbps
    • 720p, 30 fps from 512 Kbps
    • 4SIF/4CIF, 60 fps from 512 Kbps
    • 4SIF/4CIF, 30 fps from 128 Kbps
    • SIF (352 x 240), CIF (352 x 288) from 64 kbps
    • QSIF (176 x 120), QCIF (176 x 144) from 64 kbps
    • w288p from 128 Kbps, w448 from 384 Kbps and w576p from 512 Kbps
    • 14 gauge steel
    • High impact ¼” PETG Polycarbonate front panel for display and camera
    • Exterior grade powder coat paint
    • Sloping top, louvers and channels to prevent fluids from entering housing
    • Pin-Torx security screws to access interior, with hinged front panel for easy service.
    • High impact handset with 36” armoured cable (left or right side mounting or none
    • Vandal resistant volume up/down buttons mounted to handset plate
    • Separate wall mounting bracket to facilitate installation
    • Choice of camera front panel with or without holes for hands-free operation if desired
    • Additional external control features available for system integrators:
      • Master call hang up
      • Mute microphone
      • Call directory preset (up to 4)
      • System in call indicator
      • Switch to PC input
    • Handset only mode (Audio through handset only with volume control)
      • Auto answer mode: call comes in, video is auto answered, audio is muted until handset picked up
      • Standard answer mode: call is only answered when handset is picked up.
      • Auto dial mode: system auto dials a preset # when the handset is lifted. Preset is labeled “auto dial”
      • Hang up call: system hangs up call when handset is placed on hook, with an built-in 3 second delay in case of accidental user error.
    • Hands-free mode (No handset therefore no volume control)
      • System auto answers only. No other features
      • Call is disconnected by “far-end” hanging up call
      • Audio through speakers only
    • When using hands-free mode in larger and/ or noisy areas the use of external speakers may be necessary.
    • Both handset and hands-free mode (Includes volume control and auto dial features)
      • System auto answers with audio through speakers
      • Pick up handset and audio goes to handset only (privacy)
      • Hang up handset and audio returns to speakers
    • Feature needs pre-defining upon installation
    • 1080p license, providing up to 1080p60 for people and content
    • RTV
    • Operating temperature: 0–40 °C
    • Operating humidity: 15–80%
    • Non-operating temperature: -20–60 °C
    • Non-operating humidity (non-condensing): 5–95%
    • Maximum altitude: 10,000 ft
    • Electrical: Auto sensing power supply
    • Typical operating voltage/power:
      • 36W or 72VA typical @ 120V @ 60Hz
      • 18W or 72VA @ 230V @ 50/60Hz
    • 23 ½”W x 19”H x 6 5/8”D without handset
    • 27”W x 19”H x 6 5/8”D with handset
    • 55 lbs fully assembled (including codec, camera and IR remote inside housing)
Data Sheet


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VideoProtect 500

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