SupraPlus Wireless (CS351/CS361): How to Subscribe (Pair) a Headset to the Base
The headset and the base unit are subscribed to each other right out of the box. If you need to use a replacement headset with the base, you have to subscribe (or introduce) the new headset to the base. Additionally, if you have linking issues or can't hear your callers, try resubscribing the headset to the base.
NOTE: If you are working in a multi-shift environment (using multiple headsets with a single base), each headset wearer will have to perform this procedure at the beginning of their shift. To subscribe a new headset, or resubscribe an existing headset, to the base:
- Enable the multi-shift pairing feature by pressing the + button located on the back of the base for about 5 seconds, until the red indicator light on the front of the base blinks twice.
- With the charged headset out of the charging cradle, press either the + OR - volume button for 3 seconds until the headset talk indicator light glows.
- Place the headset into the charging cradle. When the light goes out, the headset is successfully subscribed/paired and ready to use.