Spokes Known Issue with Voyager Legend UC: NEC Calls on Windows XP are Answered with Mute on
IssueOn Windows XP, incoming calls using the Voyager Legend UC (or Voyager PRO UC) headset and NEC UNIVERGE SP350 v5.2 softphone set the microphone to mute when answered.
CauseSP350 v5.2 made timing changes which cause incorrect mute operation on Windows XP.
Workaround/ResolutionUse SP350 v5.1 instead, or upgrade to Windows Vista, 7 or 8.
Affected Operating System(s)Windows XP
Affected Software Application(s)Spokes 2.6 and later, with NEC UNIVERGE SP350 version 5.2
Affected HardwareVoyager Legend UC and Voyager PRO UC (all revisions)
Date RaisedFebruary 14, 2013