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Article ID: 000032198
Last Modified Date: 05/15/2021
Access Level: Public

DSP Headset Troubleshooting: Low audio quality on the IBM Thinkpad

When using the DSP headset on an IBM Thinkpad with Windows XP there is a crackling noise or low audio quality.
If you upgraded to Windows XP without using the Disk-to-Disk Utility that shipped with your ThinkPad, you may experience audio quality issues with DSP USB headsets. IBM has Windows XP Supplement Files available to correct these issues, which you can find at: http://www-307.ibm.com/pc/support/site.wss/MIGR-40062.html