Savi 400 series Troubleshooting: Distorted Sound and Echo in Headset
The sound in my Savi 400 series headset is distorted or I hear echo in the headset. How can I fix this?
To fix the issue of distorted sound or echo in the headset:
- Reduce speaking or listening volume on the computer using your softphone application.
- Point the microphone towards your chin.
- Lower the volume on the headset if the distortion is still present.