Skip to content

BackBeat PRO: How to Reset the Sensors

Article ID:


How do I reset the Smart Sensors on my BackBeat PRO headset?

You may need to reset the sensors if they are not working as expected. To do so:
  1. Connect your headphones to the USB port on your computer using the charging cable.
  2. Lay the headphones on a non-metallic surface and wait at least 10 seconds.
  3. Disconnect the headphones and try the sensor features again.