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Article ID: 000027699
Last Modified Date: 08/16/2021
Access Level: Public

Savi 8200 Office Firmware Release Notes


Base - V38.71
8210/8220 Headset – V38.53
8240 Headset – V17.25

June 2021

Resolved issues
  • Fixed issue where headset used with Cisco Jabber did not correctly play audio ringtone over headset when "Audio Sensing" is active
  • Minor bug fixes


Base - V3869
8240 Headset – V1725

June 2021

Resolved issues
  • Minor Bug Fixes

Base - V3868
8210/8220 Headset – V3853
8240 Headset – V1722

May 2021

Resolved issues
  • Corrected additional volume sync issues between base/dongle and headset
  • Updated thresholds to report "low battery" closer to ~25% talk time remaining on Savi 8240/45
  • Corrected media streaming in DECT-ON mode
  • Corrected erroneous link activity when ending call and switching to media
  • Mute function now works for guest headsets in conference mode


Version V38.63 
February 2021

Resolved issues
  • Minor bug fixes

Version 38.61 
January 2021
What’s new
  • Minor bug fixes


Version V38.58 
September 2020

Whats new
  • Implemented Acoustic Event reporting to Plantronics Manager Pro for Savi 8210 and Savi 8220 products
  • Added radio link quality reporting to Plantronics Manager Pro for Savi 8210 and Savi 8220 products


Resolved issues
  • Headset will only ring once when used with Yealink T48G handset with EHS-36 cable
  • Avaya One-X call is ended immediately after being automatically answered when removing the headset from the cradle


Version V38.53
May 2020

What's new

NOTE: -
After updating to this firmware version all Bluetooth paired smartphones are removed from the Savi 8200 Office, before first use - users will need to pair their Bluetooth smartphone again 
  • Microsoft Teams certification – pressing headset button will now invoke the Microsoft Teams desktop application
  • Full support for Alcatel-Lucent desk phones by providing full DECT-ON including when used in multi-interface mode (desk phone and/or mobile and/or softphone)
  • Added Auto answer feature – incoming call can now be answered by removing the headset from the docking station. Can be configured via Hub.

Resolved issues
  • Intermittent audio issues when streaming media from Bluetooth connected devices
  • Volume adjustment sync issue between headset and non-feedback capable hosts (such as Citrix or cloud-based Windows hosts).

Version V38.46 
December 2019

What's new
  • Support for Alcatel-Lucent desk phones by providing DECT-ON when used in single interface mode only (mobile and/or softphone are not currently supported)

Resolved Issues
  • Intermittent noise issue on receive audio with mobile and desk phones


Version v38.34 
August 2019

This maintenance release contains numerous bug fixes and feature updates – it is recommended that customers update to this new release as soon as convenient.

What's new
  • Mute On/Off alert tones can now be enabled/disabled via Plantronics Hub

Resolved Issues
  • Intermittent dropped calls when using mobile via Bluetooth
  • Multi call handling across different interfaces fails when Plantronics Hub is running
  • When conferencing an additional headset to the base the headset volume control button may not work
  • Intermittent audio loss during a Cisco WebEx call
  • Mute On reminder alert now matches setting applied in Plantronics Hub
  • Various Bug fixes

Version V38.15 
April 2019


What’s New
  • Improved the host phone sidetone reduction performance
 
Resolved Issues
 
  • Resolve intermittent failure to conference second headset
  • Resolve issue with an intermittent burst of noise

Version 38.13 
March 2019

What's New
  • Improved audio quality across a wider range of desk phones

Version 36.10 

What's New
  • Initial Release