Accessibility Skip to content

Poly has joined the HP family! From August 7, 2023, Poly Support contact options will connect you to HP. This portal will be live until November, when we'll move to the HP Customer Support site.

RPCS/RPMS Appliances

RPCS/RPMS Appliances - Exposure of Sensitive System Information to an Unauthorized Control Sphere

Vulnerability Summary

Appliance Edition models of Poly RealPresence Capture Server and RealPresence Media Suite were delivered with a default configuration that exposed an IPMI administrative web interface with default credentials, when deployed on a network with DHCP.



Poly has implemented changes to the default configuration of RealPresence Media Suite to address these issues. Media Suite administrators can download system updates on the Poly Support Site.

The Baseboard Management Controller (BMC) on appliance edition hardware supports the Intelligent Platform Management Interface (IPMI). As shipped, the IPMI was configured to share the LAN 1 port but used a separate MAC address unique from the system.

On networks with DHCP service, this shared IPMI port was default configured to make a DHCP request and claim a unique network address. The IPMI subsystem would run a webserver that provided administrator-level access using default credentials to a variety of system configuration options. 


Last Update: 3/11/2022
Initial Public Release: 12/16/2015
Advisory ID:  PLYUC15-11

Product Affected
Poly RPCS/RPMS Appliance Edition

Software 2.0

Software 1.8

Software 2.1

Poly recommends customers upgrade to RealPresence Media Suite version 2.1 build. 



For customers who cannot upgrade to RealPresence Media Suite version 2.1 or newer, this issue will be mitigated in environments without a DHCP server on the same subnet as the appliance.

In network environments where DHCP is necessary, we recommend implementing either a whitelist or a blacklist on the DHCP server to disallow the IPMI system from claiming an address. In addition, we recommend administrators follow standard best practices and always restrict network access to the management interface of the appliance.

In environments with DHCP enabled, the network address of the webserver running on the IPMI port can be detected by closely observing the startup routine of the appliance console, or by using a network scan, sniffing the network for DHCP requests, or by monitoring the logs of the DHCP server.


Any customer using an affected system who is concerned about this vulnerability within their deployment should contact Poly Technical Support(888) 248-4143, (916) 928-7561, or visit the Poly Support Site.


Revision History
1.0 12/16/2015 Original publication
2.0 3/11/2022 Format Change

©2022 Plantronics, Inc. All rights reserved.

Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc.  All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient's personal use, without the express written permission of Poly.

While Poly uses reasonable efforts to include accurate and up-to-date information in this document, Poly makes no warranties or representations as to its accuracy. Poly assumes no liability or responsibility for any typographical errors, out of date information, or any errors or omissions in the content of this document. Poly reserves the right to change or update this document at any time. Individuals are solely responsible for verifying that they have and are using the most recent Technical Bulletin. 

Limitation of Liability
Poly and/or its respective suppliers make no representations about the suitability of the information contained in this document for any purpose. Information is provided "as is" without warranty of any kind and is subject to change without notice. The entire risk arising out of its use remains with the recipient. In no event shall Poly and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive, or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of business information), even if Poly has been advised of the possibility of such damages.