EncorePro 300 Series Contact Center Headsets
- Get top quality audio on both ends of the call
- Make conversations clear with voice-optimization
- Empower your workforce with smart features
EncorePro
Overview
Find the Sweet Spot
The contact center is your front line of customer support. Give teams everything they need to shine, in a headset that hits the sweet spot between quality and affordability. All-day comfort. Total reliability. Acoustic protection and voice optimization. Noise cancelling so customers hear clearly. And exceptional value. The Plantronics EncorePro 300 Series is good for workers, callers and your bottom line. Make the most of every call—and your investment.
Benefits
Get Top Quality Audio
Make Conversations Clear
Empower Your Workers
Give your teams and customers the outstanding audio you expect from Poly, with a flexible noise cancelling microphone to tune out background buzz and chatty neighbors.
Better understanding leads to better outcomes, and happier customers. That’s why we use voice-optimized frequency response to make conversations clearer—and more accurate.
Your call teams work hard. Give them what they need to perform at their best. Smart features, total reliability and proven durability with Quick Disconnect (QD) tested to over 30,000 cycles.
Built for Compatibility
All Poly USB contact center solutions are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for you and your customer – no matter your platform of choice.
Poly is certified (when offered) with all major communication platforms.
EncorePro
Specifications
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SLR
- +10 ± 4 dB
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Frequency Response
- 200Hz to 6.8kHz
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Microphone
- 4 mm unidirectional noise cancelling microphone
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Dynamic Mute Alert
- USB versions only
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RLR
- Mono 0dB± 4 dB, Stereo 6dB ± 3dB
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Frequency Response (dynamically switches)
- 200Hz to 6.8kHz telecom mode, 50Hz to 8KHz multimedia mode
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Maximum Acoustic Output
- <118 dBSPL A-weighted
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Advanced Audio Protection
- USB versions only (G616, Daily Noise Exposure)
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Driver Diameter
- 28 mm
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Driver Impedance (Ohm)
- 32 Ohm
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Inline controls
- USB version only (call control, volume up, volume down, mute)
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Inline Indicators
- USB version only (red mute on, green in call)
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Inline tones
- USB verisons only with button presses
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Ear cushions material
- User replaceable foam on fold flat receivers
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Applications
- USB versions only Plantronics Hub for Windows and MacOS
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Models
- EncorePro 320, QD (P/N )
- EncorePro 310, QD (P/N )
- EncorePro 310, USB-C (P/N )
- EncorePro 310, USB-A (P/N )
- EncorePro 320, USB-C (P/N )
- EncorePro 320, USB-A (P/N )
EncorePro
Reviews
EncorePro
Related Products
- Accessories
EncorePro
Resources
EncorePro 300 Series Data Sheet
Learn about the features, benefits and technical specifications of the EncorePro 300 Series
Download Data SheetEncorePro 300 USB Series Data Sheet
Learn about the features, benefits and technical specifications of the EncorePro 300 USB Series
Download Data SheetAcoustic Protection
EncorePro 310/320 features Soundguard to protect against acoustic shock by limiting sounds to below 118dBA.
Learn MoreEncorePro
Support
Find our resources, downloads, and software, or contact support for more assistance.
view all supportNext Steps
Connect with us today
Ready to deploy a world-class communications solution? Poly is here to help. Contact us or a certified partner in your area today to get started.
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