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poly Sync 20 Personal, USB/Bluetooth smart speakerphone

  • Enjoy remarkable sound from meetings to music
  • Reduce echo and noise so everyone hears you clearly
  • Slim and portable - take it with you anywhere
  • It goes as long as you do with up to 20 hours of battery life


Use it to Work then Use it to Play
Grab the Perfect Speakerphone for Meetings and Music, Wherever Your Day Takes You

Sound like the professional you are with Poly Sync 20 USB/Bluetooth® smart speakerphone—for remarkable audio anywhere. The Poly Sync 20 is Zoom certified and available in a Microsoft Teams certified version.

Hear and Be Heard

Keep the focus on your voice with multi-microphones that track the talker, not the noise.

Focus on what’s being said and help keep echo and noise out of the meeting with the smart multi-microphone array. You and your remote participants sound amazing with the high-performance speaker.

Maximize your investment

Dynamic audio that makes conference calls seamless and clear

Easy to stay on top of any updates via Poly device management solutions (some solutions are sold separately).

Works the way you do

Program your favorite function so it works with a single touch

A programable button puts your favorite function at your fingertips—play/pause music, last-number redial and voice assistant—it’s up to you. What’s the status of a call? Know from a distance with the highly visible light bar.


You’re ready for anything from meetings to music to charging your smartphone.

The internal battery is ready to go with up to 20 hours of portable use on a full charge. You can even use it to charge your smartphone via USB.

Built for Compatibility

All Poly USB headsets and personal speakerphones are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for both you and those on the other end of the call – no matter your platform of choice.

Poly is certified (when offered) with all major communication platforms.

Poly Lens

Intelligent Insights, Scalable Management

Poly Lens software gives IT teams visibility and control over voice, video, and headset devices. Deploy, configure, update, and get valuable insights from one endpoint or thousands using one scalable platform. Poly Lens makes it simple: no heavy IT lifting required.

Poly Lens App

Designed for You

Get the most out of your Poly devices. Use one convenient app to manage all your compatible devices. Keep software up to date, manage settings, and use the personal health and wellness reminders to keep you focused and energized all day long. With the Poly Lens App, you can customize your devices to work the way you do.

Work from Home

Connect. Collaborate. Create.

Poly work-from-home solutions enable employees to have as much impact from their kitchen table as from their desks in the office. Explore all Poly products for the home office.




  • Connects to
    • Poly Sync 20: PC via USB-A or USB-C cable (depending on model); smartphone via Bluetooth
    • Poly Sync 20+: PC via USB-A or USB-C cable (depending on model) or wirelessly via included BT600 Bluetooth adapter; smartphone via Bluetooth
    • Windows or Mac OS
    • Touch sensitive user controls for
      • Call/answer end
      • Mute
      • Volume +/-
      • Programmable function button
    • Push button user controls for
      • Power On/Off
      • Bluetooth pairing
    • Highly visible status light bar
    • Integrated USB-A or USB-C cable (depending on model)
    • One USB-A port for smartphone charging
    • Bluetooth v5.1
    • Supported Bluetooth profiles: A2DP, AVRCP, HFP, HSP, BLE
    • Three microphone steerable array
    • Microphone pickup range: 7 ft / 2 m
    • Ideal for room sizes up to: 13ft x 13ft / 4 m x 4 m
    • Microphone Frequency Response: 100 Hz to 6.7 kHz
    • Full duplex audio
    • Noise and echo reduction
    • Loudspeakers 1 x 40 mm high-performance music speaker
    • Peak audio output: 86dBspl @ 0.5m
    • Loudspeaker frequency response: 80 Hz to 20 kHz
    • Bass reflex with dual passive radiators
    • Battery Type: Lithium-ion
    • Battery Capacity: 3200 mAH
    • Talk time: up to 20 hours
    • Charge Time: 4 hours
    • 34 mm x 95 mm x 182 mm / 1.3 in x 3.7 in x 7.2 in
    • 360g / 12.7 oz
    • 715mm
    • IP64 dust and water resistant
    • Carry case
    • Lanyard
    • BT600 USB Bluetooth adapter (Sync 20+ models only)
    • Poly Lens and Poly Lens App
    • Plantronics Hub desktop and mobile versons. Plantronics Manager Pro suites: Asset Management and Adoption
    • Platform certification
      • Microsoft Teams*
      • Zoom
      • Compatible with a wide range of platforms
    • *Microsoft Teams versions only
    • Poly Sync 20, Microsoft, USB-A (P/N )
    • Poly Sync 20+, Microsoft, USB-A (BT600) (P/N )
    • Poly Sync 20, Standard, USB-C (P/N )
    • Poly Sync 20+, Standard, USB-C (BT600C) (P/N )
    • Poly Sync 20, Standard, USB-A (P/N )
    • Poly Sync 20+, Microsoft, USB-C (BT600C) (P/N )
    • Poly Sync 20, Microsoft, USB-C (P/N )
    • Poly Sync 20+, Standard, USB-A (BT600) (P/N )
    • Poly Sync 20, Standard, USB-A, Pink (P/N )
Data Sheet


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Poly Sync 20 Data Sheet

Learn about the features and benefits and technical specifications of the Poly Sync 20.

Download Data Sheet
Poly Sync Family Comparison Guide

Compare the models of the Poly Sync Family.

Download Comparison Guide
Sync 20 Quick Start Guide

Get started using the Poly Sync 20

Download Quick Start Guide
Poly Sync 20/Poly Sync 20+

Learn about the features and benefits and technical specifications of the Poly Sync 20/Poly Sync 20+.

Poly Sync 20/Poly Sync 20+ (Microsoft Teams Versions)

Learn about the features and benefits and technical specifications of the Poly Sync 20/Poly Sync 20+ (Microsoft Teams Versions).

Poly Sync 20 - Lifestyle/Feature Video

Introducing the Poly Sync 20 - Personal, Powerful and Portable.

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Resource Library


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Next Steps

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Ready to deploy a world-class communications solution? Poly is here to help. Contact us or a certified partner in your area today to get started.