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Call Center Headsets

Your team has enough stress. They shouldn’t be worried about audio quality. Poly headsets offer the freedom to work anywhere, with any service you choose, and our solutions are pro-grade. Your CSRs will be call center heroes.

Wearing Style
  • over-the-head
  • behind-the-head
  • convertible
  • binaural
  • monaural
Connectivity
  • usb
  • 3.5 mm
  • quick disconnect (qd)
  • EncorePro 700 Digital Series
    EncorePro 700 Digital Series
    EncorePro 700 Digital Series
    Customer Service Headset

    The EncorePro 700 Digital Series with DA90 USB audio processor and Plantronics Manager Pro is the first of its kind: a fully integrated audio and asset management solution.

  • EncorePro 700 USB Series
    EncorePro 700 USB Series
    EncorePro 700 USB Series
    Corded USB Headset

    The all-day comfort, reliability, and durability our Plantronics EncorePro Family is known for, with the addition of built-in call control. The EncorePro 700 USB Series is ready for every call because every call matters.

  • EncorePro 700 Series
    EncorePro 700 Series
    EncorePro 700 Series
    Customer Service Headset

    The highest performance headsets for highest performing employees deliver award-winning design, luxurious comfort, and a premium look and feel.

  • EncorePro 500 Series
    EncorePro 500 Series
    EncorePro 500 Series
    Smarter headsets for contact centers

    The all-day comfort, reliability, and durability our EncorePro Family is known for, with the addition of built-in call control. The EncorePro 500 USB Series is ready for every call because every call matters.

  • EncorePro 300 USB Series
    EncorePro 300 USB Series
    EncorePro 300 USB Series
    Contact Center Headsets

    Give your contact center teams all they need, with Plantronics EncorePro 300 USB Series headsets. Get high-quality audio, all-day comfort and proven durability.

  • EncorePro 300 Series
    EncorePro 300 Series
    EncorePro 300 Series
    Contact Center Headsets

    Give your contact center teams all they need, with Plantronics EncorePro 300 Series headsets. Get high-quality audio, all-day comfort and proven durability.

  • DA Series
    DA Series
    DA Series
    Smarter digital adapters for Poly QD headsets

    USB audio processor that connects QD equipped headsets to PC

  • DA Series
    DA Series
    DA Series
    USB Audio Processor

    USB audio processor that connects QD equipped headsets to PC

Resources
Infographic
7 Tips For Better Call Center Experiences

Delivering great customer service with a distributed workforce is a challenge Poly can help you conquer. We’ll show you what it takes to create great experiences—for you, your staff, and your customers.

Download Infographic
Infographic
Quick Disconnect Headsets Enable Flexible Connectivity

There is significant uncertainty about where employees will work in the foreseeable future as well as what device their headset will connect to. This means your call center headsets need to be flexible and enable connection to any technology that supports them.

Download Infographic
Blog
Contact Center Blog

Keep up with the latest news and information related to Poly solutions for global call centers.

Learn More
Brochure
Poly Solutions Guide For Call Centers

These days, many call center employees—customer service reps (CSRs), IT, Sales, and others—are working from home. Some are working in a hybrid capacity. They all need the right tools to help them do their best work and deliver amazing customer experiences.

Download Brochure
Next Steps

Connect with us today

Ready to deploy a world-class communications solution? Poly is here to help. Contact us or a certified partner in your area today to get started.