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Article ID: 000031819
Last Modified Date: 05/15/2021
Access Level: Public

C65 Troubleshooting: Can't Subscribe/Register

I can not subscribe/register my C65 to my new DECT phone
This is a regional specific product and is not available in the United States or Canada. You need to perform a soft reset of the headset by simultaneously pressing the call answer/end and mute buttons until the green LED on the headset has flashed 8 times (2 separate blocks of 4 flashes). This will also reset the PIN back to 0000 if it has been changed.