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Article ID: 000027561
Last Modified Date: 05/15/2021
Access Level: Public

Plantronics USB Device Troubleshooting: No Audio with Mac OS Sierra 10.12.2.

I'm not getting any audio and my headset isn’t even being recognized by Mac OS Sierra 10.12.2. What can I do?
To resolve this issue, you need to update your  Mac OS Sierra to version 10.12.3.