サポートされているデバイス
このページを使用して、各レポートでサポートされているPlantronicsヘッドセットおよびソフトフォンを特定します。 一部のレポートはソフトフォンに依存するので、Plantronics Hubがサポートするソフトフォンを使用する必要があります。 サポートされているソフトフォンの詳細なリストについては、こちらにある Windows 向け Plantronics Hub または Mac 向け Plantronics Hub のリストを参照してください。
デスクトップおよびソフトフォン: 固定電話とソフトフォン (MDA480 など) の両方に接続する Poly デバイスは、固定電話とソフトフォンの両方に関するアクティビティをレポートします。
ヘッドセット依存: サポートされるレポートは、接続されている USB ヘッドセットに依存します (例: Voyager 3200 UC を MDA220 に接続)。
PC のみ:: 1 台以上のデバイスに接続可能な Poly デバイス (モバイル デバイスと PC に接続できる Blackwire 5200 シリーズ) を PC (Windows または MAC) に接続した場合のみサポートされます。
PC およびモバイル: 1 台以上のデバイスに接続可能な Poly デバイス (例: モバイル デバイスと PC に接続できる Voyager 3200 UC) を PC (Bluetooth アダプタ経由)、またはモバイル デバイス (iOS または Android 向け Plantronics Hub を使用)、あるいはその両方に接続した場合にサポートされます。 Plantronics Manager Proの一部のレポートは、モバイル デバイスに接続されたデバイスではサポートされません。
ソフトフォンのみ: 固定電話とソフトフォン (MDA480 など) の両方に接続する Poly デバイスは、ソフトフォンに関するアクティビティのみをレポートします。
はい は、レポートがサポートされていることを示します
Blackwire
- 資産管理と導入
- 通話の品質および分析
- 健康および安全
Platform |
Reports |
|||||||||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
Blackwire 215/225 | ||||||||||
Blackwire 310/320 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Blackwire 315/325 |
Yes | PC Only | PC Only | PC Only | PC only | PC Only | PC Only | PC Only | PC Only | |
Blackwire 3200 Series |
Yes | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | |
Blackwire 3300 Series |
Yes | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | |
Blackwire 435 |
Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Blackwire 500 Series |
Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Blackwire 5200 Series |
Yes | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | |
Blackwire 700 Series |
Yes | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | |
Blackwire 7225 |
Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Blackwire 8225 |
Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Platform |
Reports |
||||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
Blackwire 215/225 | |||||
Blackwire 310/320 | Yes | Mute, Volume | |||
Blackwire 315/325 |
Yes | PC Only Mute, Volume | |||
Blackwire 3200 Series |
Yes | PC Only Mute, Volume | |||
Blackwire 3300 Series |
Yes | PC Only Mute, Volume | |||
Blackwire 435 |
Yes | Mute, Volume | |||
Blackwire 500 Series |
Yes | Mute, Volume | |||
Blackwire 5200 Series |
Yes | PC Only Mute, Volume | PC Only | ||
Blackwire 700 Series |
Yes | PC Only Mute, Volume | |||
Blackwire 7225 |
Yes | Mute, Volume | Yes | ||
Blackwire 8225 |
Yes | PC Only Mute, Volume | Yes |
Platform |
Reports |
|||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) |
|
Blackwire 215/225 | ||||
Blackwire 310/320 | Yes | |||
Blackwire 315/325 |
Yes | |||
Blackwire 3200 Series |
Yes | |||
Blackwire 3300 Series |
Yes | |||
Blackwire 435 |
Yes | |||
Blackwire 500 Series |
Yes | |||
Blackwire 5200 Series |
Yes | PC Only | PC Only | |
Blackwire 700 Series |
Yes | |||
Blackwire 7225 |
Yes | Yes | Yes | |
Blackwire 8225 |
Yes | Yes | Yes |
Calisto
- 資産管理と導入
- 通話の品質および分析
- 健康および安全
Platform |
Reports |
|||||||||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
Calisto 240 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Calisto 610 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Calisto 620 |
Yes | PC Only | PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
|
Calisto 7200 |
Yes | PC Only | PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
|
Calisto 3200 |
Yes | Yes | Yes |
Yes |
Yes |
PC Only |
PC Only |
PC Only |
PC Only |
|
Calisto 5200 |
Yes | PC Only | PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
|
Calisto 5300 |
Yes | Yes | PC Only | PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
Platform |
Reports |
||||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
Calisto 240 | Yes | Mute, Volume | |||
Calisto 610 | Yes | Mute | |||
Calisto 620 |
Yes | PC Only Mute | |||
Calisto 7200 |
Yes | PC Only Mute | |||
Calisto 3200 |
Yes | Mute, Volume | |||
Calisto 5200 |
Yes | PC Only Mute, Volume | |||
Calisto 5300 |
Yes | PC Only Mute, Volume |
Platform |
Reports |
|||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
Calisto 240 | Yes | |||
Calisto 610 | Yes | |||
Calisto 620 |
Yes | |||
Calisto 7200 |
Yes | |||
Calisto 3200 |
Yes | |||
Calisto 5200 |
Yes | |||
Calisto 5300 |
Yes |
DA
- 資産管理と導入
- 通話の品質および分析
- 健康および安全
Platform |
Reports |
|||||||||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
DA70 + EncorePro Headset | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
DA80 + EncorePro Headset | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
DA90 + EncorePro Digital Headset | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Platform |
Reports |
||||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
DA70 + EncorePro Headset | Yes | QD | Yes | ||
DA80 + EncorePro Headset | Yes | Mute, QD, Volume | Yes | ||
DA90 + EncorePro Digital Headset | Yes | Mute, QD, Volume | Yes |
Platform |
Report |
|||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
DA70 + EncorePro Headset | Yes | Yes | Yes | |
DA80 + EncorePro Headset | Yes | Yes | Yes | |
DA90 + EncorePro Digital Headset | Yes | Yes | Yes |
EncorePro
- 資産管理と導入
- 通話の品質および分析
- 健康および安全
Platform |
Reports |
|||||||||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
EncorePro 300 Series | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
EncorePro 500 USB Series | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
EncorePro 700 USB Series | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
EncorePro 500 & 700 QD Series | Requires DA Series or MDA Series - please refer to relevant section in this table |
Platform |
Reports |
||||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
EncorePro 300 Series | Yes | Mute, Volume | Yes | ||
EncorePro 500 USB Series | Yes | Mute, Volume | Yes | ||
EncorePro 700 USB Series | Yes | Mute, Volume | Yes | ||
EncorePro 500 & 700 QD Series | Requires DA Series or MDA Series - please refer to relevant section in this table |
Platform |
Reports |
|||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
EncorePro 300 Series | Yes | Yes | Yes | |
EncorePro 500 USB Series | Yes | Yes | Yes | |
EncorePro 700 USB Series | Yes | Yes | Yes | |
EncorePro 500 & 700 QD Series | Requires DA Series or MDA Series - please refer to relevant section in this table |
MDA
- 資産管理と導入
- 通話の品質および分析
- 健康および安全
Platform |
Reports |
|||||||||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
MDA220 + USB Headset | Yes* | Headset Dependent | Headset Dependent |
Headset Dependent |
Headset Dependent |
Headset Dependent |
Headset Dependent |
Headset Dependent |
Headset Dependent |
|
MDA480 + EncorePro Headset | Yes* | Softphone only | Yes |
Yes |
Softphone only |
Yes |
Softphone only |
Softphone only |
Yes |
|
MDA490 + EncorePro Headset | Yes* | Softphone only | Yes |
Yes, including headset | Softphone only |
Yes |
Softphone only |
Softphone only |
Yes |
|
MDA524 QD + EncorePro Headset |
Yes |
|
Softphone only |
Yes |
Yes |
Softphone only |
Yes |
Softphone only |
Softphone only |
Yes |
MDA526 QD + EncorePro Headset |
Yes |
|
Softphone only |
Yes |
Yes, including headset |
Softphone only |
Yes |
Softphone only |
Softphone only |
Yes |
*USB Headset/USB audio processor firmware cannot be updated when connected to the MDA, requires connection directly to the computer |
Platform |
Reports |
|||||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | ||
MDA220 + USB Headset | Yes | Headset Dependent | Headset Dependent | |||
MDA480 + EncorePro Headset | Yes | Softphone only | Deskphone and Softphone | |||
MDA490 + EncorePro Headset | Yes | Softphone only | Deskphone and Softphone | |||
MDA524 QD + EncorePro Headset |
Yes |
|
Softphone only, QD events only |
Deskphone/Softphone |
||
MDA526 QD + EncorePro Headset |
Yes |
|
Softphone only, QD events only |
Deskphone/Softphone |
|
Platform |
Reports |
|||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
MDA220 + USB Headset | Yes | Headset Dependent | Headset Dependent | |
MDA480 + EncorePro Headset | Yes | Deskphone and Softphone | Deskphone and Softphone | |
MDA490 + EncorePro Headset | Yes | Deskphone and Softphone | Deskphone and Softphone | |
MDA524 QD + EncorePro Headset |
Yes |
|
Deskphone and Softphone |
Deskphone and Softphone |
MDA526 QD + EncorePro Headset |
Yes |
|
Deskphone and Softphone |
Deskphone and Softphone |
Savi
- 資産管理と導入
- 通話の品質および分析
- 健康および安全
Platform |
Reports |
|||||||||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
Savi 400 Series | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Savi 700 Series | Yes | Softphone only | Yes |
Yes |
Yes |
Yes |
Softphone only |
Softphone only |
Yes |
|
Savi 7200 Office Series | ||||||||||
Savi 8200 Office Series | Yes | Softphone only | Yes |
Yes |
Yes |
Yes |
Softphone only |
Softphone only |
Yes |
|
Savi 8200 UC Series | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes |
Platform |
Reports |
||||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
Savi 400 Series | Yes | Mute | |||
Savi 700 Series | Yes | PC Only Mute, Volume | |||
Savi 7200 Office Series | |||||
Savi 8200 Office Series | Yes | PC Only Mute, Volume | Yes | ||
Savi 8200 UC Series | Yes | PC Only Mute, Volume | Yes |
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Platform |
Reports |
|||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
Savi 400 Series | Yes | |||
Savi 700 Series | Yes | |||
Savi 7200 Office Series | ||||
Savi 8200 Office Series | Yes | Yes | ||
Savi 8200 UC Series | Yes | Yes |
Voyager
- 資産管理と導入
- 通話の品質および分析
- 健康および安全
Platform |
Reports |
||||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) |
Radio Link Quality (Softphone Dependent) | |
Voyager 3200 UC | Yes | Yes | PC Only Mute | PC Only, >v212 | PC Only, >v212 |
Voyager 4200 Office Series (V42xx CD/V42xx-M CD) | Yes | Yes | Softphone Support Only; Volume Up/Down & Mute | Deskphone/Softphone | Softphone only |
Voyager 4200 UC Series | Yes | Yes | PC Only Mute | PC Only | PC Only |
Voyager 5200 Office (V5200 CD/V5200-M CD) | Yes | Yes | Softphone Support Only; Volume Up/Down & Mute | Deskphone/Softphone | Softphone only |
Voyager 5200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v164 | PC Only, f/w ≥ v164 |
Voyager 6200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v75 | PC Only, f/w ≥ v75 |
Voyager 8200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v218 | PC Only, f/w ≥ v218 |
Voyager Edge UC | Yes | PC Only Mute | |||
Voyager Focus UC | Yes | Yes* | PC Only Mute | PC Only, f/w ≥ v160 | PC Only, f/w ≥ v160 |
Voyager Legend UC | Yes | PC Only Mute |
Platform |
Reports |
||||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) |
Radio Link Quality (Softphone Dependent) | |
Voyager 3200 UC | Yes | Yes | PC Only Mute | PC Only, >v212 | PC Only, >v212 |
Voyager 4200 Office Series (V42xx CD/V42xx-M CD) | Yes | Yes | Softphone Support Only; Volume Up/Down & Mute | Deskphone/Softphone | Softphone only |
Voyager 4200 UC Series | Yes | Yes | PC Only Mute | PC Only | PC Only |
Voyager 5200 Office (V5200 CD/V5200-M CD) | Yes | Yes | Softphone Support Only; Volume Up/Down & Mute | Deskphone/Softphone | Softphone only |
Voyager 5200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v164 | PC Only, f/w ≥ v164 |
Voyager 6200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v75 | PC Only, f/w ≥ v75 |
Voyager 8200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v218 | PC Only, f/w ≥ v218 |
Voyager Edge UC | Yes | PC Only Mute | |||
Voyager Focus UC | Yes | Yes* | PC Only Mute | PC Only, f/w ≥ v160 | PC Only, f/w ≥ v160 |
Voyager Legend UC | Yes | PC Only Mute |
Platform |
Reports |
|||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
Voyager 3200 UC | Yes | Yes | PC and Mobile, f/w ≥ v345 | |
Voyager 4200 Office Series (V4200xx CD/V42xx-M CD) | Yes | Yes | Deskphone, Softphone and Mobile | Deskphone, Softphone and Mobile |
Voyager 4200 UC Series | Yes | Yes | PC and Mobile | PC and Mobile |
Voyager 5200 Office (V5200 CD/V5200-M CD) | Yes | Yes | Deskphone, Softphone and Mobile | |
Voyager 5200 UC | Yes | Yes | PC and Mobile, f/w ≥ v246 | |
Voyager 6200 UC | Yes | Yes | PC and Mobile f/w ≥ v302 | PC and Mobile, f/w ≥ v302 |
Voyager 8200 UC | Yes | Yes | PC and Mobile, f/w ≥ v402 | PC and Mobile, f/w ≥ v402 |
Voyager Edge UC | Yes | |||
Voyager Focus UC | Yes | Yes* | PC and Mobile, f/w ≥ v235 |
PC and Mobile f/w ≥ v235 |
Voyager Legend UC | Yes |
Non-Poly USB
- 資産管理と導入
- 通話の品質および分析
- 健康および安全
Platform |
Reports |
|||||||||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
Non-Plantronics USB Audio Device | Yes | Yes | Yes |
*モバイル ソフトウェア ポリシーは利用不可
Platform |
Reports |
||||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
Non-Plantronics USB Audio Device | Yes |
Platform |
Reports |
|||
Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
Non-Plantronics USB Audio Device | Yes |
Requirements (要件)
Windows ハードウェア要件
- CPU: Core 2 Duo または Athlon X2 (2.4 GHz)
- メモリ: 20~50 mb のプライベート ワーキング セット
- ハード ドライブ: 約 130 mb が必要です
MacOS でサポートされているプラットフォーム
- MacBook Pro
- MacBook Air
- iMac
- Mac Mini
- Mac Pro
Android OS の要件
- 全般: Android v4.4 以降
- Plantronics Manager Pro のお客様: Android v6.x 以降
iOS の要件
- iOS 11 以降
- iPhone 5S 以降