アクセシビリティ
スキップしてコンテンツに移動
Poly has joined the HP family! From August 7, 2023, Poly Support contact options will connect you to HP. This portal will be live until November, when we'll move to the HP Customer Support site.
記事ID: 000066334
最終変更日: 04/10/2023
アクセス レベル: 公開
Poly Lens Web App Release Notes
Access the Public Preview of Poly Lens for Google ChromeOS: https://webapp.lens.poly.com/
Version 1.0
March 23rd, 2023
Welcome to Poly Lens Web App (Public Preview), a progressive web app that’s supported with Google Chrome. Enables you to configure and manage supported HP Poly audio and video devices. You can also use Poly Lens Web App to enhance your work environment and set health and wellness reminders.
For the best Poly Lens Web App experience, use Google Chrome, which provides full support of the application. Although you may use any standard web browser to connect, Poly Lens Web App features may not be as robust as they are on Google Chrome.
This is the first release of the Poly Lens Web App. For information about using Poly Lens Web App, see the Poly Lens Web Application Help.
What’s New:
Issue: After a sleep/suspend, some devices (for example, EncorePro 515) may appear to accept setting changes for a short time and then revert to the past settings.
Workaround: Refresh the user interface
Known Limitations
This section identifies the known limitations in this release. Known limitations are issues caused by other elements in the process; not the Poly Lens Web App itself.
Issue: EncorePro 7xx headsets show 0 for software version
Firmware for the EncorePro 7xx device does not adhere to current device API standards; however, no firmware updates are expected at this time.
Version 1.0
March 23rd, 2023
Welcome to Poly Lens Web App (Public Preview), a progressive web app that’s supported with Google Chrome. Enables you to configure and manage supported HP Poly audio and video devices. You can also use Poly Lens Web App to enhance your work environment and set health and wellness reminders.
For the best Poly Lens Web App experience, use Google Chrome, which provides full support of the application. Although you may use any standard web browser to connect, Poly Lens Web App features may not be as robust as they are on Google Chrome.
This is the first release of the Poly Lens Web App. For information about using Poly Lens Web App, see the Poly Lens Web Application Help.
What’s New:
- Helpful tips and feature overviews for first-time users
- Customizable hydration and vision break reminders
- Integrated self-help guides that include best practices around headset, camera, and desk ergonomics
- Personal soundscapes that include sounds of waterfalls, streams, and forests
- Connect Device option to HID (browser) and Inventory of currently connected and previously connected devices
- Browser Notifications & Device Alerts
- Insights – Run Network Diagnostic Test (BETA)
- In-app camera preview with support for pan controls, zoom controls, snapshot, and grid overlay
- In-app configurations of camera controls including brightness, contrast, saturation, sharpness, white balance, tracking modes, zoom, and more
- In-app links to supporting device documentation including quick start guides and user guides with quick access to Poly support sites
- Diagnostics – download application logs
- Device diagnostics info including the product ID, software version, serial number, and device logs
- Single Sign On support to Microsoft, Google, and Apple
- Chrome Support for Poly headsets
- Blackwire 3315, Blackwire 3320, Blackwire 3325, Blackwire 5210 USB, Blackwire 5220 USB, Blackwire 8225 USB, EncorePro 320 USB (Stereo), EncorePro 545 USB, EncorePro 715 USB (Monaural), EncorePro 725 USB (Stereo), EncorePro HW520
- Chrome Support for Poly USB video devices
- Poly Studio P5, Poly Studio P15
- Compatible with Chrome:
- Poly Voyager Bluetooth Headsets (select models only)
- Poly Sync 10
- Poly Adapters (BT700, DA75, MDA524)
Known Issues
This section identifies the known issues in this release.
Issue: After a sleep/suspend, some devices (for example, EncorePro 515) may appear to accept setting changes for a short time and then revert to the past settings.
Workaround: Refresh the user interface
Known Limitations
This section identifies the known limitations in this release. Known limitations are issues caused by other elements in the process; not the Poly Lens Web App itself.
Issue: EncorePro 7xx headsets show 0 for software version
Firmware for the EncorePro 7xx device does not adhere to current device API standards; however, no firmware updates are expected at this time.