When conferencing a guest headset to use for training purposes, pressing the call control button on either headset will drop the conferencing link.
To prevent this from occurring, use the release button/disconnect the call on the telephone itself. If you are using a lifter or EHS cable and the telephone release button does not work, you will have to unplug the lifter or the EHS cable from the Savi Office base in order to keep the link between the headsets open. In the event that you lose the conferencing link, you have to re-establish the link in the guest headset. For more information on using multiple headsets and over-the-air subscription, click