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Solutions for Office Communicators

Office Communicators spend most of their workday communicating with colleagues or customers. These are traditionalists that tend to love the technologies they are used to and have little room in their lives to adopt more modern solutions.

 

FOR ORGANIZATIONS

We can help you profile your organization to identify workforce communication needs.

Overview

Spaces

Personal / Assigned desks are the norm, generally in a cubicle or open space. Though office-based, this workstyle reports the lowest usage of conference rooms.

97%
Office

1%
Home

2%
Other

 

Type of Work

In person and 1-1 voice communication with colleagues or customers, but rarely the leader in meetings. Seen as an information hub and a “go to” person internally.

5% report daily video usage

33% use a headset


Device Usage

On average, Office Communicators use 2.8 devices on a daily basis to get their work done. Primary devices used for calls include:

36%
Computer

33%
Smart Phone

12%
Desk Phone

% Time spent

Top Pain Points
  • Ambient noise in the office (93%)
  • Confusing conference room technology
  • Need to work outside regular business hours
Fun Facts
  • Lowest of all personas in purchasing equipment for working at home during COVID (16%)
  • Rare (21%) first buyers or latest tech devices / gadgets
  • Stays put at the office - only 12% move between locations
  • Blackwire 5200 Series
    Blackwire 5200 Series
    Blackwire 5200 Series
    USB Headset

    Connect and work easily with the Blackwire 5200 Series. Simple to use, its USB/USB-C and 3.5 mm connectivity lets you work on a variety of devices. And it’s so comfortable, you’ll be able to wear it all day.

  • VVX 450
    VVX 450
    VVX 450
    Twelve-line, color IP desk phone

    Twelve-line, performance IP desk phone with color display.

  • Poly Studio P5
    Poly Studio P5
    Poly Studio P5
    전문가용 웹캠

    비디오 품질에 민감한 분들을 위해 제작된 Poly Studio P5 웹캠을 통해 회의실이 멋지게 변신합니다. 미세 조정된 Poly 광학은 어디에서 작업하든 뛰어난 색상과 놀라운 선명도를 통해 전문가 수준의 이미지를 선사합니다. 견고한 디자인의 웹캠은 모든 유형의 전문가에게 적합합니다.

*As pain points and connectivity needs may be similar, there is some crossover in product recommendations between personas.

Blog
The Workplace Experience Post Covid-19

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Get to Know Your Workforce – Personas Overview

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