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Pepsi Co - Case Study

PepsiCo chooses Plantronics for preferred product portfolio


Pepsi Co help desk associates rotate in shifts to answer calls and provide support 24/7 for employees around the globe. They needed a solution to streamline down to one preferred product portfolio because it was confusing and inefficient for them to support so many different headset manufacturers.



PepsiCo Business Solutions Group worked with Poly to streamline its headset offerings to one, simplified service and support model within their organization.