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Article ID: 000027112
Last Modified Date: 08/03/2022
Access Level: Public

Explorer 380/390: How to Pair

How do I pair my Explorer 380/390 headset with my phone or other device?
To pair your Explorer 380/390 headset with your phone: image.png
  1. Turn on your device’s Bluetooth feature.
  2. Start with the headset powered off. Press and hold the call control (on/off) button for about 5-6 seconds until the light on the headset starts flashing an alternating red-blue. Release the call control button and set the headset aside.
  3. On your cell phone, go to the Bluetooth menu and search for (or add) a device. The cell phone should find the headset. It will appear as "3xxPlantronics" in your list of devices.
  4. If prompted for a passkey, enter 0000 (four zeros). Note: Do not be alarmed if your phone does not prompt you for a passkey, because many phones do not.