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Artikkel-ID: 000060989
Last Modified Date: 10/12/2021
Access Level: Public

Lens Provisioning using DHCP Auto Discovery cutting out URL characters on GSeries (X30, X50 and G7500).

Lens Provisioning using DHCP Auto Discovery cutting out URL characters on GSeries (X30, X50 and G7500). The problem does not occur with Trios.
To reproduce, you must follow the documentation in GSeries with versions 3.3.1 or lower: Please configure a DHCP (Windows/Linux Server, Switch/Router, etc.) to automatically register your system to a provisioning service before initial system setup or after a system reset.
The system looks for option number 160 and 66 (in that order) in the response received from the DHCP server. The DHCP server should send address information that matches one of the address formats.

Configure your DHCP server to send the username, password, and URL of your provisioning service in the following format:

For Poly Lens use https://<ServerUser>:<ServerPassword>@<ServerAddressURL>
For example, https://ServerUser:ServerPassword@yourprovisioningsubdomain.lens.poly.com If ServerUser + ServerPassword > 12 characters, provisioning will fail as the URL is going to limit the characters to 12.  
Workaround: https://<ServerUser>:<ServerPassword>@<ServerAddressURL> ServerUser + ServerPassword ≤ 12 characters. Upgrade to higher than 3.3.1 firmware release.