Accessibility
Skip to content
General Information
Talk time:
Poly has joined the HP family! From August 7, 2023, Poly Support contact options will connect you to HP. This portal will be live until November, when we'll move to the HP Customer Support site.
Article ID: 000031012
Last Modified Date: 08/09/2022
Access Level: Public
CS500 Series Product Information
- Status: Shipping
- Spares and accessories
- Date Code Location
- Two-year warranty
- DECT 6.0 Wireless security statement
- Product tour
- Date Code Location
- Headset and base controls
- How to subscribe a CS500 series headset to the base
- How to set up the Electronic Hook Switch (EHS) cable
- Variations in wideband and auto answer switch on base
- What to send back when returning a product for replacement (headsets and accessories)
Talk time:
- CS510 and CS520
- Date code of L4 and older: Up to 9 hours
- Date code of L4 and newer: Up to 13 hours
- CS530: Up to 6 hours
- CS540: Up to 7 hours
- Standby time: Up to 30 hours
- CS510: 72 grams
- CS520: 94 grams
- CS540: 21 grams
- Range: Up to 350 feet
- Audio Performance: Narrowband or wideband; up to 6,800 Hz
- CS510 and CS520: SoundGuard DIGITAL protects against sound levels above 118 dBA; Anti-startle detects and eliminates any large sudden increases in signal level; Time-Weighted Average prevents against noise level from exceeding 85 dBA
- CS540: SoundGuard protects against sound levels above 118dBA
- Base
- Headband
- Power supply
- Telephone interface cable (TIC)
- Fit kit (other size eartip and earloops)
- Headset with pre-installed battery, eartip, and earloop
- 84691-01 - CS510 - Over-the-head monaural headset
- 84692-01 - CS520 - Over-the-head binaural headset
- 84693-01 - CS540 - Convertible headset