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ID do artigo: 000037030
Last Modified Date: 10/12/2021
Access Level: Public

Audio only calls from Clear One VH20; endpoint can hear audio but conference can’t hear the audio from endpoint.

When a user call audio only from Clear One VH20 to RMX 2000, endpoint can hear audio but conference can’t hear the audio from endpoint.
Issue was resolved by upgrading the firmware on the Clearone device.