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Article ID: 000032518
Last Modified Date: 07/30/2021
Access Level: Public

OBi1000 Phone Series, OBi2000 Phone Series and OBi2xx Series ATA Device Manual Update Instructions For Latest Firmware Version

OBi2xx Series ATA Device (OBi200, OBi202, OBi212):  https://www.obitalk.com/Downloads/OBi2xx-3-2-2-8680EX.fw
 
  1. Download latest firmware for your OBi device to your pc/laptop (please "Save As" and do not open):
 
  1. Access the local web-page of the OBi ATA Device (via Internet/WAN Port only):

-  Pick up the phone plugged into your OBi device phone port, dial ***1 and note down the IP address read out to you on a piece of paper.
-  Open a new browser window on your PC/laptop, input the noted IP Address at the Address Bar and hit Enter on your keyboard (i.e. 192.168.xxx.xxx).  Best to use Chrome browser.

(If/when prompted, default Username and Password:  admin/admin.  But If you have previously changed the password, use that instead of "admin”).

NOTE:  For the OBi202 ATA Device model, to access the integral local web-page via the WAN port (if prompted), at phone plugged-in, dial:  ***0, 30#, 1, 1# and 1.
 
  1. Now that you have accessed the OBi local web-page, go to the "System Management" / "Device Update" page, as seen:
obi1.jpg

Click “Choose File” button, locate the firmware file you just downloaded (above), then click “Update” button.
 
  1. Wait for the OBi to restart (approx. 30-60 seconds) to completion and you will be good to go.


OBi1000 Phone Series (OBi1022, OBi1032, OBi1062):  https://www.obitalk.com/Downloads/OBiPhone-5-1-11-5312EX.fw
OBi2000 Phone Series (OBi2062, OBi2162, OBi2182):  https://www.obitalk.com/Downloads/OBi2000-6-2-3-5330.fw

 
  1. Download latest firmware for your OBi Phone to your pc/laptop (please "Save As" and do not open):
 
  1. Access the local web-page of the OBi Phone unit (via Internet/WAN Port or WiFi connection):
 
  • Go to phone screen, navigate to Settings for the Network IP Address and note down the IP Address on a piece of paper.
  • Open a new browser window on your PC/laptop, input the noted IP Address at the Address Bar and hit Enter on your keyboard (i.e. 192.168.xxx.xxx).  Best to use Chrome browser.

(If/when prompted, default Username and Password:  admin/admin.  But If you have previously changed the password, use that instead of "admin”).
 
  1. Now that you have accessed your OBi Phone’s local web-page, go to the "System Management" / "Device Update" page, as seen:
obi2.jpg

Click “Choose File” button, locate the firmware file you just downloaded (above), then click “Update” button.
 
  1. Wait for the OBi Phone to restart (approx. 30-60 seconds) to completion.
 
  1. Verify/confirm for latest firmware version:  at the OBi phone screen / go to Product Info / scroll down to “Software Version:”