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Article ID: 000029323
Last Modified Date: 08/01/2022
Access Level: Public

Backbeat Series: How to update the firmware

To update the firmware of your Backbeat headset please read the following instructions: 
  • Android 4.4 and up
  • iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
  • BackBeat FIT 3100
  • BackBeat FIT 2100
  • BackBeat FIT 350
  • BackBeat GO 410
  • BackBeat GO 810
1. Go to your Android or iOS application store and download the Poly Backbeat App in your smartphone.
2. Pair your headset with the smartphone using the regular pairing process in our user guide.
3. Open the Backbeat App and select the  Settings icon.
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4. Select the Update option and update the firmware if an update is available

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