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Поддерживаемые устройства
На этой странице можно узнать, какие гарнитуры и программные телефоны Plantronics поддерживаются отдельными отчетами. Возможность создания некоторых отчетов зависит от программного телефона и требует использования программного телефона, который поддерживается непосредственно Plantronics Hub. Полный список поддерживаемых программных телефонов см. в списке Plantronics Hub для Windows или Plantronics Hub для Mac здесь.
Офисный телефон и программный телефон (Softphone) означает, что устройство Plantronics, подключаемое как к офисному, так и к программному телефону (например, MDA480), будет сообщать о действиях, связанных с дескхпоном и программным телефоном
Зависимость от гарнитуры означает, что поддерживаемый отчет зависит от того, какая гарнитура USB подключена (например, Voyager 3200 UC к MDA220)
ПК означает, что устройство Plantronics, которое может подключаться к нескольким устройствам (например, к мобильным устройствам и ПК серии Blackwire 5200), поддерживается только при подключении к ПК (Windows или MAC)
PC и Mobile означают, что устройство Plantronics, которое может подключаться к нескольким устройствам (например, Voyager 3200 UC для мобильных устройств и ПК), поддерживается при подключении к ПК (или к обоим устройствам) (через адаптер Bluetooth) или мобильному устройству с помощью Plantronics Hub для iOS или Android. Не все отчеты Plantronics Manager Pro поддерживают устройства, подключенные к мобильным устройствам.
Softphone означает, что устройство Plantronics, подключаемое к стационарному и программному телефону (например, MDA480 ), будет сообщать только о действиях, связанных с программным телефоном.
Да означает, что отчет поддерживается
Серия Blackwire
- Управление ресурсами и их внедрение
- Качество вызовов и их анализ
- Здоровье и безопасность
Platform |
Reports |
|||||||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
| Blackwire 215/225 | ||||||||||
| Blackwire 310/320 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Blackwire 315/325 |
Yes | PC Only | PC Only | PC Only | PC only | PC Only | PC Only | PC Only | PC Only | |
| Blackwire 3200 Series |
Yes | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | |
| Blackwire 3300 Series |
Yes | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | |
| Blackwire 435 |
Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Blackwire 500 Series |
Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Blackwire 5200 Series |
Yes | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | |
| Blackwire 700 Series |
Yes | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | PC Only | |
| Blackwire 7225 |
Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Blackwire 8225 |
Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Platform |
Reports |
||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
| Blackwire 215/225 | |||||
| Blackwire 310/320 | Yes | Mute, Volume | |||
| Blackwire 315/325 |
Yes | PC Only Mute, Volume | |||
| Blackwire 3200 Series |
Yes | PC Only Mute, Volume | |||
| Blackwire 3300 Series |
Yes | PC Only Mute, Volume | |||
| Blackwire 435 |
Yes | Mute, Volume | |||
| Blackwire 500 Series |
Yes | Mute, Volume | |||
| Blackwire 5200 Series |
Yes | PC Only Mute, Volume | PC Only | ||
| Blackwire 700 Series |
Yes | PC Only Mute, Volume | |||
| Blackwire 7225 |
Yes | Mute, Volume | Yes | ||
| Blackwire 8225 |
Yes | PC Only Mute, Volume | Yes | ||
Platform |
Reports |
|||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) |
|
| Blackwire 215/225 | ||||
| Blackwire 310/320 | Yes | |||
| Blackwire 315/325 |
Yes | |||
| Blackwire 3200 Series |
Yes | |||
| Blackwire 3300 Series |
Yes | |||
| Blackwire 435 |
Yes | |||
| Blackwire 500 Series |
Yes | |||
| Blackwire 5200 Series |
Yes | PC Only | PC Only | |
| Blackwire 700 Series |
Yes | |||
| Blackwire 7225 |
Yes | Yes | Yes | |
| Blackwire 8225 |
Yes | Yes | Yes | |
Calisto
- Управление ресурсами и их внедрение
- Качество вызовов и их анализ
- Здоровье и безопасность
Platform |
Reports |
|||||||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
| Calisto 240 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Calisto 610 | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Calisto 620 |
Yes | PC Only | PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
|
| Calisto 7200 |
Yes | PC Only | PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
|
| Calisto 3200 |
Yes | Yes | Yes |
Yes |
Yes |
PC Only |
PC Only |
PC Only |
PC Only |
|
| Calisto 5200 |
Yes | PC Only | PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
|
| Calisto 5300 |
Yes | Yes | PC Only | PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
PC Only |
Platform |
Reports |
||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
| Calisto 240 | Yes | Mute, Volume | |||
| Calisto 610 | Yes | Mute | |||
| Calisto 620 |
Yes | PC Only Mute | |||
| Calisto 7200 |
Yes | PC Only Mute | |||
| Calisto 3200 |
Yes | Mute, Volume | |||
| Calisto 5200 |
Yes | PC Only Mute, Volume | |||
| Calisto 5300 |
Yes | PC Only Mute, Volume | |||
Platform |
Reports |
|||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
| Calisto 240 | Yes | |||
| Calisto 610 | Yes | |||
| Calisto 620 |
Yes | |||
| Calisto 7200 |
Yes | |||
| Calisto 3200 |
Yes | |||
| Calisto 5200 |
Yes | |||
| Calisto 5300 |
Yes | |||
DA
- Управление ресурсами и их внедрение
- Качество вызовов и их анализ
- Здоровье и безопасность
Platform |
Reports |
|||||||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
| DA70 + EncorePro Headset | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| DA80 + EncorePro Headset | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| DA90 + EncorePro Digital Headset | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Platform |
Reports |
||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
| DA70 + EncorePro Headset | Yes | QD | Yes | ||
| DA80 + EncorePro Headset | Yes | Mute, QD, Volume | Yes | ||
| DA90 + EncorePro Digital Headset | Yes | Mute, QD, Volume | Yes | ||
Platform |
Report |
|||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
| DA70 + EncorePro Headset | Yes | Yes | Yes | |
| DA80 + EncorePro Headset | Yes | Yes | Yes | |
| DA90 + EncorePro Digital Headset | Yes | Yes | Yes | |
Серия EncorePro
- Управление ресурсами и их внедрение
- Качество вызовов и их анализ
- Здоровье и безопасность
Platform |
Reports |
|||||||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
| EncorePro 300 Series | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| EncorePro 500 USB Series | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| EncorePro 700 USB Series | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| EncorePro 500 & 700 QD Series | Requires DA Series or MDA Series - please refer to relevant section in this table | |||||||||
Platform |
Reports |
||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
| EncorePro 300 Series | Yes | Mute, Volume | Yes | ||
| EncorePro 500 USB Series | Yes | Mute, Volume | Yes | ||
| EncorePro 700 USB Series | Yes | Mute, Volume | Yes | ||
| EncorePro 500 & 700 QD Series | Requires DA Series or MDA Series - please refer to relevant section in this table | ||||
Platform |
Reports |
|||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
| EncorePro 300 Series | Yes | Yes | Yes | |
| EncorePro 500 USB Series | Yes | Yes | Yes | |
| EncorePro 700 USB Series | Yes | Yes | Yes | |
| EncorePro 500 & 700 QD Series | Requires DA Series or MDA Series - please refer to relevant section in this table | |||
MDA
- Управление ресурсами и их внедрение
- Качество вызовов и их анализ
- Здоровье и безопасность
Platform |
Reports |
|||||||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
| MDA220 + USB Headset | Yes* | Headset Dependent | Headset Dependent |
Headset Dependent |
Headset Dependent |
Headset Dependent |
Headset Dependent |
Headset Dependent |
Headset Dependent |
|
| MDA480 + EncorePro Headset | Yes* | Softphone only | Yes |
Yes |
Softphone only |
Yes |
Softphone only |
Softphone only |
Yes |
|
| MDA490 + EncorePro Headset | Yes* | Softphone only | Yes |
Yes, including headset | Softphone only |
Yes |
Softphone only |
Softphone only |
Yes |
|
MDA524 QD + EncorePro Headset |
Yes |
|
Softphone only |
Yes |
Yes |
Softphone only |
Yes |
Softphone only |
Softphone only |
Yes |
MDA526 QD + EncorePro Headset |
Yes |
|
Softphone only |
Yes |
Yes, including headset |
Softphone only |
Yes |
Softphone only |
Softphone only |
Yes |
| *USB Headset/USB audio processor firmware cannot be updated when connected to the MDA, requires connection directly to the computer | ||||||||||
Platform |
Reports |
|||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | ||
| MDA220 + USB Headset | Yes | Headset Dependent | Headset Dependent | |||
| MDA480 + EncorePro Headset | Yes | Softphone only | Deskphone and Softphone | |||
| MDA490 + EncorePro Headset | Yes | Softphone only | Deskphone and Softphone | |||
MDA524 QD + EncorePro Headset |
Yes |
|
Softphone only, QD events only |
Deskphone/Softphone |
||
MDA526 QD + EncorePro Headset |
Yes |
|
Softphone only, QD events only |
Deskphone/Softphone |
|
|
Platform |
Reports |
|||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
| MDA220 + USB Headset | Yes | Headset Dependent | Headset Dependent | |
| MDA480 + EncorePro Headset | Yes | Deskphone and Softphone | Deskphone and Softphone | |
| MDA490 + EncorePro Headset | Yes | Deskphone and Softphone | Deskphone and Softphone | |
MDA524 QD + EncorePro Headset |
Yes |
|
Deskphone and Softphone |
Deskphone and Softphone |
MDA526 QD + EncorePro Headset |
Yes |
|
Deskphone and Softphone |
Deskphone and Softphone |
Savi
- Управление ресурсами и их внедрение
- Качество вызовов и их анализ
- Здоровье и безопасность
Platform |
Reports |
|||||||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
| Savi 400 Series | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
| Savi 700 Series | Yes | Softphone only | Yes |
Yes |
Yes |
Yes |
Softphone only |
Softphone only |
Yes |
|
| Savi 7200 Office Series | ||||||||||
| Savi 8200 Office Series | Yes | Softphone only | Yes |
Yes |
Yes |
Yes |
Softphone only |
Softphone only |
Yes |
|
| Savi 8200 UC Series | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | Yes | |
Platform |
Reports |
||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
| Savi 400 Series | Yes | Mute | |||
| Savi 700 Series | Yes | PC Only Mute, Volume | |||
| Savi 7200 Office Series | |||||
| Savi 8200 Office Series | Yes | PC Only Mute, Volume | Yes | ||
| Savi 8200 UC Series | Yes | PC Only Mute, Volume | Yes | ||
<
Platform |
Reports |
|||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
| Savi 400 Series | Yes | |||
| Savi 700 Series | Yes | |||
| Savi 7200 Office Series | ||||
| Savi 8200 Office Series | Yes | Yes | ||
| Savi 8200 UC Series | Yes | Yes | ||
Voyager
- Управление ресурсами и их внедрение
- Качество вызовов и их анализ
- Здоровье и безопасность
Platform |
Reports |
||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) |
Radio Link Quality (Softphone Dependent) | |
| Voyager 3200 UC | Yes | Yes | PC Only Mute | PC Only, >v212 | PC Only, >v212 |
| Voyager 4200 Office Series (V42xx CD/V42xx-M CD) | Yes | Yes | Softphone Support Only; Volume Up/Down & Mute | Deskphone/Softphone | Softphone only |
| Voyager 4200 UC Series | Yes | Yes | PC Only Mute | PC Only | PC Only |
| Voyager 5200 Office (V5200 CD/V5200-M CD) | Yes | Yes | Softphone Support Only; Volume Up/Down & Mute | Deskphone/Softphone | Softphone only |
| Voyager 5200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v164 | PC Only, f/w ≥ v164 |
| Voyager 6200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v75 | PC Only, f/w ≥ v75 |
| Voyager 8200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v218 | PC Only, f/w ≥ v218 |
| Voyager Edge UC | Yes | PC Only Mute | |||
| Voyager Focus UC | Yes | Yes* | PC Only Mute | PC Only, f/w ≥ v160 | PC Only, f/w ≥ v160 |
| Voyager Legend UC | Yes | PC Only Mute | |||
Platform |
Reports |
||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) |
Radio Link Quality (Softphone Dependent) | |
| Voyager 3200 UC | Yes | Yes | PC Only Mute | PC Only, >v212 | PC Only, >v212 |
| Voyager 4200 Office Series (V42xx CD/V42xx-M CD) | Yes | Yes | Softphone Support Only; Volume Up/Down & Mute | Deskphone/Softphone | Softphone only |
| Voyager 4200 UC Series | Yes | Yes | PC Only Mute | PC Only | PC Only |
| Voyager 5200 Office (V5200 CD/V5200-M CD) | Yes | Yes | Softphone Support Only; Volume Up/Down & Mute | Deskphone/Softphone | Softphone only |
| Voyager 5200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v164 | PC Only, f/w ≥ v164 |
| Voyager 6200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v75 | PC Only, f/w ≥ v75 |
| Voyager 8200 UC | Yes | Yes | PC Only Mute | PC Only, f/w ≥ v218 | PC Only, f/w ≥ v218 |
| Voyager Edge UC | Yes | PC Only Mute | |||
| Voyager Focus UC | Yes | Yes* | PC Only Mute | PC Only, f/w ≥ v160 | PC Only, f/w ≥ v160 |
| Voyager Legend UC | Yes | PC Only Mute | |||
Platform |
Reports |
|||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
| Voyager 3200 UC | Yes | Yes | PC and Mobile, f/w ≥ v345 | |
| Voyager 4200 Office Series (V4200xx CD/V42xx-M CD) | Yes | Yes | Deskphone, Softphone and Mobile | Deskphone, Softphone and Mobile |
| Voyager 4200 UC Series | Yes | Yes | PC and Mobile | PC and Mobile |
| Voyager 5200 Office (V5200 CD/V5200-M CD) | Yes | Yes | Deskphone, Softphone and Mobile | |
| Voyager 5200 UC | Yes | Yes | PC and Mobile, f/w ≥ v246 | |
| Voyager 6200 UC | Yes | Yes | PC and Mobile f/w ≥ v302 | PC and Mobile, f/w ≥ v302 |
| Voyager 8200 UC | Yes | Yes | PC and Mobile, f/w ≥ v402 | PC and Mobile, f/w ≥ v402 |
| Voyager Edge UC | Yes | |||
| Voyager Focus UC | Yes | Yes* | PC and Mobile, f/w ≥ v235 |
PC and Mobile f/w ≥ v235 |
| Voyager Legend UC | Yes | |||
USB без полировки
- Управление ресурсами и их внедрение
- Качество вызовов и их анализ
- Здоровье и безопасность
Platform |
Reports |
|||||||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Device Adoption (Softphone Dependent) | Device Distribution | Device Inventory | Incompatible Products | Policy Compliance | Softphone Adoption (Softphone Dependent) | User Activity (Softphone Dependent) | Version Status | |
| Non-Plantronics USB Audio Device | Yes | Yes | Yes | |||||||
*Недоступно для политики мобильного ПО
Platform |
Reports |
||||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Common Actions (Softphone Dependent) | Conversation Analytics (Softphone Dependent) | Radio Link Quality (Softphone Dependent) | |
| Non-Plantronics USB Audio Device | Yes | ||||
Platform |
Reports |
|||
| Plantronics Hub, Plantronics Manager Pro, Plantronics Manager | Plantronics Hub Mobile | Acoustic Events (Softphone Dependent) | Noise Exposure (Softphone Dependent) | |
| Non-Plantronics USB Audio Device | Yes | |||
Требования
Требования к аппаратному обеспечению Windows
- ЦП: Core 2 Duo или Athlon X2 с частотой 2,4 ГГц
- Память: От 20 до 50 мб частного рабочего набора
- Жесткий диск: Требуется приблизительно 130 мб
Платформы, поддерживаемые MACOS
- MacBook Pro
- MacBook Air
- IMac
- Mac Mini
- Mac Pro
Требования к ОС Android
- Общие сведения: Android версии 4.4 или выше
- Клиенты Plantronics Manager Pro: Android v6.x или выше
Требования iOS
- IOS 11 и выше
- IPhone 5S или выше