Resource Library

Data Sheet

Learn about the features and benefits and technical specifications of the RealPresence Mobile for Android

Infographic

Find out the top five reasons how Poly Studio X gives your IT teams and users a powerful yet radically simple collaboration solution.

Data Sheet

Learn about the features, benefits and technical specifications of the AP15

How-to

EncorePro 300 USB Series features SoundGuard Digital

Case Study

Addis Ababa Chamber of Commerce and Sectoral Associations (AACCSA) is an autonomous, non-governmental, nonpolitical and nonprofit organization that serves the interest of the business community of Addis Ababa and its members.

Data Sheet

Aligning video collaboration with your work environment and business goals.

Data Sheet

If you need your problems solved fast to keep your teams up and running around the clock, consider the Poly Advantage Service. You get technical telephone support when you need it, telephone support for your cloud-partner endpoints, and reports on monthly utilization and periodic benchmarks.

Data Sheet

Learn more about MS250

User Guide

AWH54 User Guide and AWH55 User Guide

User Guide

AWH 55 User Guide

Data Sheet

Learn about the features, benefits and technical specifications of the BackBeat FIT 2100

User Guide

Learn about the BackBeat FIT 2100

Data Sheet

Learn about the features, benefits and technical specifications of the BackBeat FIT 300

User Guide

Learn more about BackBeat FIT 300

Data Sheet

Learn about the features, benefits and technical specifications of the BackBeat FIT 3100

User Guide

Learn about the BackBeat FIT 3100

Data Sheet

Learn about the features, benefits and technical specifications of the BackBeat FIT 3150.

Data Sheet

Learn about the features, benefits and technical specifications of the BackBeat FIT 3200.

Data Sheet

Learn about the features, benefits and technical specifications of the BackBeat FIT 350

User Guide

Learn more about BackBeat FIT 350

Data Sheet

Learn about the features, benefits and technical specifications of the BackBeat FIT 500

User Guide

Learn more about BackBeat FIT 500

Data Sheet

Learn about the features, benefits and technical specifications of the BackBeat PRO 2

Data Sheet

Learn about the features, benefits and technical specifications of the Backbeat PRO 2 SE.

User Guide

Learn more about BackBeat PRO 2

User Guide

Learn more about BackBeat PRO 5100

Data Sheet

Learn about the features, benefits and technical specifications of the Backbeat 500 Series.

User Guide

Learn more about the BackBeat FIT 3200.

User Guide

Learn more about the BackBeat FIT 6100.

Data Sheet

Learn about the features, benefits and technical specifications of the Backbeat GO 410.

Data Sheet

Learn about the features, benefits and technical specifications of the Backbeat GO 600 Series.

Data Sheet

Learn about the features, benefits and technical specifications of the Backbeat GO 810.

Data Sheet

Learn about the features, benefits and technical specifications of the Blackwire 215/225

Data Sheet

Learn about the features, benefits and technical specifications of the Blackwire 3200.

Data Sheet

Learn about the features, benefits and technical specifications of the Blackwire 3300.

Data Sheet

Learn about the features, benefits and technical specifications of the Blackwire 435.

Data Sheet

Learn about the features, benefits and technical specifications of the Blackwire 5200.

Data Sheet

Learn about the features, benefits and technical specifications of the Blackwire 7225.

User Guide

Learn about the features, benefits and technical specifications of the Blackwire 435.

Data Sheet

Obtain the highest level of response and resolution to service requests with a specialized team of Poly technical, managerial, and administrative experts.

Data Sheet

Customer advocate and single point of contact business interface within Poly to monitor, analyze and report on service and support of the Poly production solution.

User Guide

Learn more about CA12CD-S

User Guide

Learn more about CA12CD-S

Data Sheet

Learn about the features and functionality of the CCX 400.

Data Sheet

Learn about the features and functionality of the CCX 500.

Data Sheet

Learn about the features and functionality of the CCX 600.

User Guide

Learn more about the CT14

Data Sheet

CX300 R2 Phone Full-Featured USB Desktop Phone Optimized for use with Microsoft Lync.

Data Sheet

Learn about the features and benefits and technical specifications of the product.

Data Sheet

Learn about the features and benefits and technical specifications of the product CX5500

Data Sheet

Learn about the features, benefits and technical specifications of the Calisto 240.

Data Sheet

Learn about the features, benefits and technical specifications of the Calisto 3200.

Data Sheet

Learn about the features, benefits and technical specifications of the Calisto 5200.

Data Sheet

Learn about the features, benefits and technical specifications of the Calisto 7200.

User Guide

Calistopro User Guide

Data Sheet

Learn about the features and benefits and technical specifications of Ceiling Microphone Array

Brochure

Compare the features of RealPresence Group 310, 500 and 700 when it comes to group video conferencing

Brochure

Compare the features of RealPresence Group 310, 500 and 700 when it comes to group video conferencing

Brochure

Compare the features of RealPresence Group 310, 500 and 700 when it comes to group video conferencing

User Guide

User Guide for CS55 and CS55

User Guide

CS70N User Guide

Data Sheet

Learn about the features, benefits and technical specifications of the DA Series

Data Sheet

Learn about the features, benefits and technical specifications of the HW261N-DC

Data Sheet

Learn about the SDS 2490

Data Sheet

Learn about the SHR 2083-01

Data Sheet

Learn about the Starset H31CD

Data Sheet

Centrally manage your Polycom voice devices securely from the cloud.

User Guide

User guide for Discovery 640E

User Guide

Discovery 650e User Guide

User Guide

User guide for Discovery 655 and Discovery 665,􄞷􃓆􃖖􂗦 Discovery 655/ Discovery 665,􂈎􄞷􅊔􃖖􂗦 Discovery 655/ Discovery 665,􊩡􋁞􀀃􊫙􊐺􊫑 Discovery 655/ Discovery 665

User Guide

Discovery 640 User Guide

User Guide

Discovery 640e User Guide

User Guide

Discovery 645 User Guide

User Guide

Discovery 655 and Discovery 665 User Guide User guide for Discovery 655 and Discovery 665

User Guide

Discovery 640 User Guide

User Guide

Duopro User Guide

Data Sheet

Learn about the features and benefits and technical specifications of the EagleEye Cube

Data Sheet

Learn about the features, benefits and technical specifications of the EagleEye Director II .

Data Sheet

Learn about the features and benefits and technical specifications of the EagleEye IV

Data Sheet

EagleEye IV USB camera for use with MSR Series, certified Skype for Business Room System docks and Trio 8800.

Data Sheet

Compact camera with big time performance—making your favorite Polycom audio meetings more meaningful

Data Sheet

Learn about the features and benefits and technical specifications of the EagleEye Producer

Data Sheet

Solution to easily schedule your Poly video conferences with popular enterprise calendaring systems.

Data Sheet

Learn about the features and benefits and technical specifications of the EduCart 500 Data Sheet

Data Sheet

Elite service goes beyond individual-product support to deliver a holistic support strategy that keeps an eye on your global Poly environment. It is a proactive, high-touch service that helps you oversee your Poly investment, and increase your ROI, while also tackling your day-to-day technical requests.

Data Sheet

Learn about the features, benefits and technical specifications of the EncorePro 300 Series

Data Sheet

Learn about the features, benefits and technical specifications of the EncorePro 500 Digital Series

Data Sheet

Learn about the features, benefits and technical specifications of the EncorePro 500 Series

Data Sheet

Learn about the features, benefits and technical specifications of the EncorePro 500 USB Series

Data Sheet

Learn about the features, benefits and technical specifications of the EncorePro 700 Digital Series

Data Sheet

Learn about the features, benefits and technical specifications of the EncorePro 700 Series

Data Sheet

Learn about the features, benefits and technical specifications of the EncorePro 700 USB Series

Data Sheet

Receive an in-depth plan to fully deploy UC Poly solutions into your environment.

User Guide

Learn more about Explorer 10

Data Sheet

Learn about the features, benefits and technical specifications of the Explorer 100 Series

User Guide

Explorer 300 Series User Guide

Data Sheet

Learn about the features, benefits and technical specifications of the Explorer 50

Data Sheet

Learn about the features, benefits and technical specifications of the Explorer 500

User Guide

Learn more about Explorer 80

User Guide

Explorer 220 User Guide

User Guide

User Guide for Explorer 220,使用者指南 Explorer 220,사 용 설명 서 Explorer 220

User Guide

Explorer 330 User Guide,Explorer 340 User Guide and Explorer 350 User Guide

User Guide

Explorer 320 User Guide

Data Sheet

Learn about the features and benefits and technical specifications of the Poly G7500

Case Study

Learn more about Gippsland Customer Story

Data Sheet

Learn about the features and benefits and technical specifications of the Group 310

Data Sheet

Learn about the features and benefits and technical specifications of the Group 500

Data Sheet

Learn about the features and benefits and technical specifications of the Group 700

Data Sheet

The RealPresence Group Series Media Centers are packaged solutions for organizations looking to easily deploy video communications in rooms of all sizes

Data Sheet

Learn about the features and benefits and technical specifications of the HDA50

Data Sheet

Gain a full understanding of the opportunities and limitations for successful DECT and Bluetooth headset deployment in an open office environment.

Data Sheet

Rely on Poly technicians who work onsite to keep your entire team’s headsets clean and comfortable.

Data Sheet

Make installation and deployment smoother for everyone—from end users to your help desk—with our Headset Installation with Onsite Deployment Support Service.

Data Sheet

Make headset rollouts smoother for everyone—from your help desk team to end users.

Webinar

Get more details on how to use our services.

Infographic

Learn how to run a pilot to determine the best-fit audio and video conferencing technology for your organization.

How-to

Get more help using our how-to videos

Data Sheet

Learn more about the technical specifications of RealPresence Immersive Studio

Data Sheet

Management to match your business style.

Data Sheet

This provides unlimited 24x7 technical and escalation support for your Poly Telepresence system via phone—and onsite support during business hours. Expect next-business-day responses, fast-as-possible parts replacement and on-the-spot software updates.

Data Sheet

Our implementation service provides faster deployment and operational verification so your employees can become more productive and efficient more quickly.

How-to

Poly Studio introduction video

How-to

Learn more about Trio

How-to

Learn more about introducing Trio 8500.

User Guide

Introducing VVX 250 Business IP Phone

User Guide

Introducing VVX 350 Business IP Phone

User Guide

M12T User Guide

Data Sheet

Learn about the features, benefits and technical specifications of the M165

Data Sheet

Learn about the features, benefits and technical specifications of the M22

Data Sheet

Learn about the features, benefits and technical specifications of the M70

Data Sheet

Learn about the features, benefits and technical specifications of the MDA100 QD Series

Data Sheet

Learn about the features, benefits and technical specifications of the MDA220 USB

Data Sheet

Learn about the features, benefits and technical specifications of the MDA400 QD Series

Data Sheet

Learn about the features, benefits and technical specifications of the MDA500 QD Series

User Guide

Learn more about MS200

Report

System status

Data Sheet

This is the first end-to-end, turnkey solution to help you drive global adoption of Microsoft Teams. 24x7x365, we’ll cover endpoints, infrastructure, SIP management and monitoring—and even train your teams. You’ll gain valuable insights, too, through analytics that inform real-time decisions.

User Guide

Mirage User Guide

User Guide

MX10 User Guide

Data Sheet

Visibility of real-time IP network performance through a simple cloud-based application

Data Sheet

Learn about the features, benefits and technical specifications of the OBi200.

Data Sheet

Learn about the features, benefits and technical specifications of the OBi202.

Data Sheet

Learn about the features, benefits and technical specifications of the OBi212.

Data Sheet

Learn about the features, benefits and technical specifications of the OBi2182.

Data Sheet

Learn about the features, benefits and technical specifications of the OBi300.

Data Sheet

Learn about the features, benefits and technical specifications of the OBi302.

Data Sheet

Learn about the features, benefits and technical specifications of the OBi312.

Data Sheet

Learn about the features, benefits and technical specifications of the OBi504.

Data Sheet

Learn about the features, benefits and technical specifications of the OBi508.

Data Sheet

Enables calendaring click-to-join functionality for Poly and Cisco videoconferencing devices.

Data Sheet

Review this document to understand key benefit and technical specifications pano

Data Sheet

Bring your teams up to speed quickly with Plantronics Manager Pro. Take advantage of this service that’s included in your subscription.

Data Sheet

Accelerates your IT Teams’ learning curve and includes guidance and best practices for deployment of the Plantronics Hub and connection to Plantronics Manager Pro.

User Guide

Learn more about SHS 1890

Data Sheet

Assistance with the development of unique, strategic user adoption plans that inform, educate, and motivate the user communities within Microsoft Teams.

Data Sheet

Learn about the features, benefits and technical specifications of the Poly Elara 60.

User Guide

Learn about the features, benefits and technical specifications of the Poly Elara 60.

Data Sheet

Description: Accelerate your digital transformation and help maximize your business value through the usage and adoption of Microsoft Modern Workplace Cloud Solutions.

Data Sheet

Learn about the features and benefits of Poly Lens.

Data Sheet

Learn about the features, benefits and technical specifications of the Medialign.

Data Sheet

Understand the bandwidth requirements for your planned or existing UC&C solution.

How-to

Learn more about how Poly Studio delivers best-in-class audio.

How-to

Learn more about how Poly Studio can be centrally managed from anywhere.

Data Sheet

Learn about the features and benefits and technical specifications of the Poly Studio.

How-to

Learn more about how Poly Studio eliminates audio distractions from meetings.

Data Sheet

Learn about the features, benefits and technical specifications of the Poly Studio X30.

Data Sheet

Learn more about the features and specification of Poly Studio X50

Data Sheet

Learn about the features, benefits and technical specifications of the TC8.

How-to

Learn more about Trio Hybrid Registration

Data Sheet

Learn about the features, benefits and technical specifications of the Trio Video Solutions.

Data Sheet

Plan, simplify, and successfully migrate your users to Microsoft Teams.

Brochure

Learn about Poly's lineup of video solutions to help deliver radical simplicity to all your meeting rooms

Brochure

See how Poly powers superior experiences for Microsoft Teams and Skype for Business

How-to

Learn more about the Poly Studio automatic framing feature video.

Data Sheet

Learn about the benefits and tehnical features of PDMS-SP.

Brochure

Learn about Poly’s family of Immersive Telepresence solutions

Data Sheet

Your in-house resources may not be enough. We’ll jump in during business hours with telephone and multi-vendor support, software upgrades and updates, parts replacement, and online support. Your manufacturer’s software warranty lasts 90 days—this support enhances it, covering you for a full year.

Data Sheet

Now you can make sure your UC&C infrastructure is always on. Our video bridging support, hosted at a Poly data center, lets multiple endpoints experience high-quality content sharing in a single meeting— so your teams of up to 100 can enjoy high-scale, high-definition video collaboration, 24x7.

Data Sheet

If you’re looking for video bridging support for up to 200 in a private environment, you’ve come to the right place. We know UC&C infrastructure, and we’ll keep your video conferencing equipment running smoothly. No need to deploy your own IT resources, and no asset management required.

Data Sheet

Learn about the features and benefits and technical specifications of the product.

User Guide

Pulsar 590 User Guide and Pulsar 590a User Guide

Data Sheet

Learn about how RealConnect delivers simple and user-friendly video interoperability with Microsoft Teams and Skype for Business.

Data Sheet

Learn about the features, benefits and technical specifications of the RealPresence Collaboration Server.

Data Sheet

Learn about the features, benefits and technical specifications of the RealPresence Collaboration Server, Virtual Edition.

Data Sheet

Learn how you can connect face to face with colleagues around the globe from your laptop with RealPresence Desktop

Data Sheet

Learn more about the specific business challenges this solution addresses and its key features, benefits and technical specifications of the RealPresence Distributed Media Application (DMA).

Brochure

Learn more about the benefits of RealPresence Immersive Studio

Brochure

Learn about RealPresence Immersive Studio Flex Product

Data Sheet

Enables management of video conferences scheduled with the Poly Easy Schedule App.

Data Sheet

A powerful, enterprise-grade collaboration app that extends video communications beyond the typical conference room setting to mobile professionals with tablets and smartphones.

Data Sheet

Optimize your collaboration solution to meet the needs of your evolving business.

Data Sheet

Learn about the features and benefits and technical specifications of the RealPresence Resource Manager

Data Sheet

Features, benefits and technical specifications of RealPresence Touch

Data Sheet

Leverage Poly experts for a quick and seamless upgrade.

Data Sheet

Learn about the features and benefits and technical specifications of the Realpresence Web Suite

Blog

Learn more about a recent release.

Data Sheet

Your video endpoints, immersive telepresence—really, all of your Poly systems—are mission critical to your success. We’ll make sure they’re predictable, reliable and secure, 24x7. Need to scale your systems to meet changing business needs? Our robust reporting tools help you make smart decisions.

Data Sheet

Put your Poly UC&C infrastructure in great hands. No matter where it is—on-premises or installed in a separate data center—we’ll monitor and manage it for you remotely. Our dedication and expertise can free your internal teams to focus on other projects that are critical to your business success.

Data Sheet

The Remote Technical Support Engineer (RTSE) helps you maintain your Poly solution as well as achieve your desired response and reliability goals when technical assistance is required.

Data Sheet

Complement your internal teams with the deep expertise of a Poly resident technician—available up to 40 hours per week for a specified term. They can support your daily operations, solve technical problems, help manage service levels and more.

User Guide

Learn about the features, benefits and technical specifications of the SSP 2353-01

User Guide

Learn about the features, benefits and technical specifications of the SHR 2083-01

Data Sheet

Learn about the features, benefits and technical specifications of the S11

Data Sheet

Learn about the features, benefits and technical specifications of the S12.

User Guide

Learn more about the S12.

User Guide

Learn more about the S12.

Data Sheet

Learn about the features, benefits and technical specifications of the SHS 1890

Data Sheet

Learn about the features, benefits and technical specifications of the Savi 7200.

User Guide

Learn about the features, benefits and technical specifications of the Savi 7200.

Data Sheet

Learn about the features, benefits and technical specifications of the Savi 8200 Office and UC.

Infographic

Check your softphone deployment with our compatibility tool

Data Sheet

Our experts are available to help you design the right solution for your business.

Brochure

Discover how our family of solutions can help you increase productivity and prepare you for modern collaboration

Brochure

Discover how our family of solutions can help you increase productivity and prepare you for modern collaboration.

Data Sheet

Learn about the features and benefits and technical specifications of the SoundStation Duo

Data Sheet

Learn about the features and benefits and technical specifications of the SoundStation IP 5000

Data Sheet

Learn about the features and benefits and technical specifications of the SoundStation IP 6000

Data Sheet

Learn about the features and benefits and technical specifications of the SoundStation2

Quick Start Guide

Get additional detail about "how to" install, deploy, expand or simply take the next step on your collaboration journey.

Quick Start Guide

Learn more about SoundStructure Accessory Guide

Data Sheet

A high-performance audio conferencing solution that delivers the first truly immersive audio experience for voice and video conferencing

Data Sheet

Expert design, installation and configuration services for the optimal acoustic experience in any collaboration environment.

Data Sheet

Learn about the features and benefits and technical specifications of the SoundStructure SR 12

Data Sheet

Learn about the features and benefits and technical specifications of the SoundStructure Telephony Interfaces

Data Sheet

Learn about the features and benefits and technical specifications of the SoundStructure Telephony Interfaces

User Guide

Supraplus User Guide

User Guide

SupraPlus Wireless User Guide

User Guide

T10 User Guide

Data Sheet

Technical Account Management is a proactive, personalized support program developed for enterprise accounts that need a consultative relationship with Poly.

Report

Download the Frost & Sullivan report to learn about growing needs for huddle rooms and how to optimize them for your business.

User Guide

Learn more about Top 10 Reasons to Love Poly Trio.

Data Sheet

Provides RealPresence Group Series Skype for Business user interface for Poly HDX videoconferencing devices.

Data Sheet

Learn about the features and benefits and technical specifications of the Trio 8300

Data Sheet

Learn about the features and benefits and technical specifications of the product. Trio 8500

Data Sheet

Learn about the features, benefits and technical specifications of the Trio 8800.

Data Sheet

Learn about the features, benefits and technical specifications of the Trio C60

Infographic

Trio is the smartphone for your modern conference rooms. See how Trio transforms conference rooms of any size into hassle-free spaces for team collaboration

Infographic

Trio is the smartphone for your modern conference rooms. See how Trio transforms conference rooms of any size into hassle-free spaces for team collaboration.

Data Sheet

Learn about the features, benefits and technical specifications for various camera, display and content sharing cababilities of Polycom Trio UCS 5.7.1

User Guide

Tristar Headset User Guide

Data Sheet

Learn about the features, benefits and technical specifications of the USB - PTT

User Guide

Learn about the Blackwire 7225.

User Guide

Learn about the HW261N-DC

User Guide

Learn more about MS50/T30

User Guide

Guides and privacy

Data Sheet

Learn about the features and benefits and technical specifications of the Utility Cart 500

Quick Start Guide

VVX 101 Business Media Phone Quick Start

Data Sheet

Learn about the features and benefits and technical specifications of the VVX 101.

Data Sheet

Learn about the features and benefits and technical specifications of the Poly VVX 150.

Data Sheet

Learn about the features and benefits and technical specifications of the VVX 150 OBi Edition.

User Guide

VVX 201 Business Media Phone Quick Start.

Data Sheet

The VVX 201 datasheet has a summary of the features and benefits/ spec/ technical characteristics of the VVX 201 product.

Data Sheet

Color, four-line, entry-level IP desk phone datasheet

Data Sheet

The VVX 250 datasheet highlighting the industry’s most flexible IP-phone for Open SIP environments

Data Sheet

A premium business media phone delivering best-in-class desktop productivity for busy corporate executives and managers.

Data Sheet

Color, six-line, mid-range IP desk phone datasheet.

Data Sheet

The VVX 350 datasheet highlighting the industry’s most flexible IP-phone for Open SIP environments.

Data Sheet

A premium business media phone delivering best-in-class desktop productivity for busy corporate executives and managers.

Data Sheet

Color, twelve-line, performance IP desk phone datasheet.

Data Sheet

The VVX 450 datasheet highlighting the industry’s most flexible IP-phone for Open SIP environments.

Data Sheet

Learn about installation, deployment, and expansion for the VVX 501.

Data Sheet

Learn about the features, benefits and technical specifications of the VVX 601.

Quick Start Guide

Learn about installation, deployment, and expansion for the VVX 601.

Data Sheet

Learn more about the specific business challenges this solution addresses and its key features, benefits and technical specifications.

Data Sheet

Learn about the product, benefits and detailed specifications of the VVX D230.

Brochure

Review a summary of the VVX desktop and conference phone solutions.

Data Sheet

Turn your VVX 450 business IP phone into a high-performance attendant console.

Brochure

Compare the models of the VVX portfolio of phones.

Brochure

Review frequently asked questions about the VVX Series.

Brochure

Review the Poly portfolio of video solutions.

Brochure

Review the Poly portfolio of video solutions.

Data Sheet

Learn about the features and benefits and technical specifications of the VideoProtect 500

White Paper

Learn more about Virtualization and the RealPresence Distributed Media Application

Data Sheet

Learn about the features and benefits and technical specifications of Visual+

Data Sheet

The expertise you need to smoothly transition to Skype for Business for enterprise voice.

Data Sheet

Learn about the features and benefits and technical specifications of the VoiceStation 300

Data Sheet

Learn about the features, benefits and technical specifications of the Voyager 104.

Data Sheet

Learn about the features, benefits and technical specifications of the Voyager 4200 Office and UC Series.

User Guide

Learn more about the Voyager 4245 Office (Microsoft Teams).

Data Sheet

Learn about the features, benefits and technical specifications of the Voyager 4245 Office.

User Guide

Learn more about the Voyager 4245 Office.

User Guide

Voyager 510 Bluetooth Pairng Guide

Data Sheet

Learn about the features, benefits and technical specifications of the Voyager 5200 Office and UC Series.

Data Sheet

Learn about the features, benefits and technical specifications of the Voyager 5200 Series.

Data Sheet

Learn about the features, benefits and technical specifications of the Voyager 6200 UC.

Data Sheet

Learn about the features, benefits and technical specifications of the Voyager 8200 UC.

Data Sheet

Learn about the features, benefits and technical specifications of the Voyager Focus UC.

Data Sheet

Learn about the features, benefits and technical specifications of the Voyager Legend.

User Guide

Voyager510 User Guide

User Guide

Voyager 510s User Guide

Infographic

Poly and our partners offer a range of complementary services including Premier, Advantage, additional support modules, and Elite. Which one is right for you?

Data Sheet

Ensure you have access to technical resources that are the 'best in the business' to help support your Poly assets and deliver the fast path to resolution.

Data Sheet

Expert guidance to the right UC solution for your various collaboration spaces.

Data Sheet

Let guide you to the right UC solution for your collaboration in the workplace with our Workspace Design services.

Data Sheet

Learn about the features and benefits and technical specifications of the Workspace Design Service