Article ID: 000032061
Last Modified Date: 05/15/2021
Access Level: Public
Blackwire-710-710-M-720-720-M: Unable to Update Firmware or Set Preferences when Used with the MDA200
I am unable to update the firmware or set the preferences of my Blackwire C710/C710-M/C720/C720-M headset when it is plugged into my MDA200. What can I do?
The MDA200 is not capable of performing firmware updates; therefore, when you need to update the firmware or change the settings of your Blackwire 700 series headset, you'll have to plug it directly into your computer's USB port.