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Article ID: 000024785
Last Modified Date: 05/15/2021
Access Level: Public

[VIDEO] How to Reset the CS70/CS70N

How do I reset my CS70/CS70N?
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Click on the image above to see a video on how to reset your CS70/CS70N.

  If you are having audio quality issues, such as static, try resetting your system.  To perform the system reset:
  1. Simultaneously press the call control button and the "+" and "-" volume buttons for approximately 5 seconds. When the talk indicator light on the headset blinks, release all the buttons.
  2. Press the call control button again. The talk indicator light blinks briefly to indicate the headset is back to a normal operation mode.
  3. Disconnect the AC power supply from the base for 5 seconds.
  4. Reconnect the AC power supply. The system reset is complete.
  • Check the switch on the right side of the charging base. Set it to "-" and not "=."
  • If you are having linking problems, or you do not hear any audio through your headset, try resubscribing your headset to the base.