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Article ID: 000024971
Last Modified Date: 05/15/2021
Access Level: Public
Plantronics Manager: How to Identify a Firmware Archive for a Specific PID
This article explains how to identify firmware update archives for specific product IDs (PIDs) in your network share file location.
Firmware update archives contain the word "firmware" in the filename, and the PID appears directly after "firmware". (See below).
PIDs are mapped as follows:
| Product | PID |
| Blackwire C310 | C03E C01E C022 C00E C023 C038 |
| Blackwire C315 |
C027 C026 C04A |
| Blackwire C315.1 | C037 |
| Blackwire C320 |
C00F C024 C01F C03F C025 C039 |
| Blackwire C325 |
C029 C028 C04B |
| Blackwire C325.1 | C03A |
| Blackwire C435 |
C04E C032 C033 |
| Blackwire C510 |
C04F C015 C01A C016 C019 |
| Blackwire C520 |
C050 C01B C01C C017 C018 C036 C052 C035 |
| Blackwire C725 | C034 |
| MDA200 | AD03 |
| MDA220 | AD04 |
| Savi 700 Series | AC01 AC11 |
| Savi 400 Series | AB01 AB02 AB11 AB12 |