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Article ID: 000031618
Last Modified Date: 05/15/2021
Access Level: Public

Savi 700 Series Troubleshooting: No Dial Tone

I have a Savi 700 Series system with an EHS cable. I updated the firmware, and now I cannot hear a dial tone in the headset when I try to make a desk phone call. What can I do?
  1. Unplug the EHS cable.
  2. Unplug the power supply.
  3. Plug in the EHS cable.
  4. Plug in the power supply.