Accessibility

EncorePro 500 Series Customer Service Headset

  • Hear and be heard with incredible clarity
  • Count on impressive durability and reliability
  • Enjoy all day comfort and effortless control
Data Sheet

Overview

The headset for call center heroes

This is where your brand meets your customer. Give representatives and their customers the great experience they hope for with our Plantronics EncorePro 500 Series headsets. Renowned for their superior audio quality and exceptional durability, this family combines premium design with great comfort to deliver our best-selling contact center headset. And with the EncorePro 510 and 520, you’ve got options on wearing style and sound.

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Benefits
Get incredible call clarity
Count on durability and reliability
Enjoy comfort and control

Get incredible call clarity

Count on durability and reliability

Enjoy comfort and control

Visual and tactile cues make sure you know when your flexible, noise-canceling microphone boom is well positioned for great voice pickup. And you get better sound quality and clearer conversations through our voice-optimized frequency response that focuses in on the sound of voices.

These headsets feature durable design for all-day use in the contact center, with less breakages and downtime to save the organization time and money.

Ensure your employees are comfortable and ready to represent your brand at their best. Premium design and light weight combine to deliver our best-selling contact center headset.

Built for Compatibility

All Poly USB contact center solutions are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for you and your customer – no matter your platform of choice.

Poly is certified (when offered) with all major communication platforms. 

Features

EncorePro 500 Features

Specifications

  • Connects to
    • PC or desk phone with Poly audio processors or cables
    • Telephone-intensive users, including formal customer care centers, and customer service organizations
    • Wideband audio (up to 6,800 Hz), noise canceling microphone
    • SoundGuard technology, acoustic limiting for protection against sounds above 118 dBA
    • EncorePro 520, Over-the-head, Binaural, Noise-Canceling (P/N )
    • EncorePro 510, Over-the-head, Monaural, Voice Tube (P/N 89435-01)
    • EncorePro 510, Over-the-head, Monaural, Noise-Canceling (P/N )
    • EncorePro 520, Over-the-head, Binaural, Voice Tube (P/N )
    • EncorePro 530, Over-the-ear, Monaural (P/N 201500-01)
    • EncorePro 540, Convertible (P/N 88828-01)
    • EncorePro 545, Convertible, Monaural, Noise-Canceling (P/N 203474-01)
    • EncorePro 535, Over-the-ear, Monaural, Noise-Canceling (P/N 203446-01)
    • EncorePro 525 Over-the-head, Stereo, Noise-Canceling (P/N 203444-01)
    • EncorePro 515, Over-the-head, Monaural, Noise-Canceling (P/N 203442-01)
    • EncorePro 520 Digital, Over-the-head, Binaural, Noise-Canceling (P/N 203192-01)
    • EncorePro 510 Digital, Over-the-head, Monaural, Noise-Canceling (P/N 203191-01)
    • EncorePro 530 Digital, Over-the-ear, monaural, noise cancelling (P/N 203193-01)
    • EncorePro 540 Digital, Convertible, Monaural, Noise-Canceling (P/N 203194-01)
Data Sheet

Reviews

Related Products

  • Accessories

Resources

EncorePro 500 Series Data Sheet

Learn about the features, benefits and technical specifications of the EncorePro 500 Series

Download Data Sheet
EncorePro 500 USB Series Data Sheet

Learn about the features, benefits and technical specifications of the EncorePro 500 USB Series

Download Data Sheet
EncorePro 500 Digital Series Data Sheet

Learn about the features, benefits and technical specifications of the EncorePro 500 Digital Series

Download Data Sheet
Acoustic Protection

EncorePro 500 Series features Soundguard to protect against acoustic shock by limiting sounds to below 118dBA

Learn More
Experience the high audio quality of Poly’s EncorePro 500 Series even when wearing a mask

If you or your employees need to wear a mask while working, you may be concerned about how clear you sound on a call. The design of Poly’s EncorePro 500 Series ensures your voice remains clear while you comply with local safety requirements.

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Support

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Next Steps

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