Poly solutions guide for the call center
Day in and day out, CSRs are the voice of your company. How do you make sure they sound professional?
Call centers used to be separate areas of your business–with their own location, culture, and communication tools. Fast forward to today and your call centers have evolved into multiple teams that work together closely and are tightly integrated with your wider business. Customer Service Representatives (CSRs), IT, Sales and other workers need devices that fit their roles and deliver a better customer experience, whether your people work in the office, at home, or in hybrid situations.