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Customer Service Solutions

Improve the customer experience, no matter where your team are

Customer service has seen more change in the last five years than it has in the previous forty years combined. Against a backdrop of a major global pandemic, customer service teams around the world have seamlessly moved teams to home working or distributed workspaces. How do customer service teams now deliver increased customer satisfaction whilst adapting to ‘business as unusual?’
Poly can help you maximise your move to the cloud and remote working, move away from under-performing digital channels to make a real connection with your customers, and to empower and retain your high value employees.

  • EagleEye Mini
    EagleEye Mini
    EagleEye Mini
    HD video-conferencing camera

    Compact camera with big time performance—making your favorite audio meetings more meaningful.

  • Savi 8200 Office and UC
    Savi 8200 Office and UC
    Savi 8200 Office and UC
    Wireless DECT™ headset system

    Make every conversation clear with the Savi 8200 Office and UC Series—with top-quality wireless DECT™ audio. Give your workers the headset that will help them get more done, with style-meets comfort.

  • EncorePro 700 Series
    EncorePro 700 Series
    EncorePro 700 Series
    Customer Service Headset

    The highest performance headsets for highest performing employees deliver award-winning design, luxurious comfort, and a premium look and feel.

  • EncorePro 500 Series
    EncorePro 500 Series
    EncorePro 500 Series
    Customer Service Headset

    The EncorePro 500 series balances all-day comfort, superior noise-canceling, and long-term reliability in three innovative designs. Your team will feel the improvements and customers will hear it.

  • DA Series
    DA Series
    DA Series
    USB Audio Processor

    USB audio processor that connects QD equipped headsets to PC


7 Reasons Why Poly Improves Your Contact Center

Here are seven ways we can help to create great experiences—for you, your people and your customers.

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Contact Center Blog

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Next Steps

Take the next step

Ready to deploy a world-class communications solution? Poly is here to help. Contact us or a Poly-certified partner in your area today to get started.