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Contact Support

Headset support

For help with headsets, headphones, portable speaker phones and other Plantronics devices, contact a support specialist below to answer your technical questions and troubleshoot any product issues.

Video, phones, and services support

For help with video conferencing, desk phones, conference phones and other Polycom devices (including other services offerings) contact us via our Polycom service portal. 


For Contract support 

  • 24/7 English support available

For Standard support 

  • Monday – Friday  - 8.30  till 17.00 BJT, exclude recognized Poly holidays

  • 800-616-1958 (Singapore)
  • 1800 815 051 (Malaysia)
  • 1800 1611 0290 (Philippines)

Please note that Customer Care will be closed on May 31st. We will resume operations on Tuesday, June 1st at 5:00 am PST

We will respond to your inquiry within one business day.