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Article ID: 000032056
Last Modified Date: 05/15/2021
Access Level: Public

K100 Troubleshooting: Speakerphone seems locked up or dead

My K100 seems to be locked up or seems to charge but will not power on. Is there anything I can do?
If your K100 seems to be locked up, or if the speakerphone seems to charge but will not power on, try the following:
  1. Press and hold the power button and, without letting go, plug the charger into the speakerphone.
  2. When a stead light appears on the speakerphone, let go of the button.
  3. Unplug the charger.
  4. Wait 2 seconds and turn the speakerphone on again.