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Article ID: 000060530
Last Modified Date: 10/12/2021
Access Level: Public

A customer reported an issue with a Poly P5 and the Lens Desktop app

A customer reported an issue with not being able to see any controls in the Lens Desktop 1.1.0 app when using a Poly Studio P5 on a Windows 10 PC Skype for Business client or Microsoft Teams application where able to bring up the camera control  
The client had OBS Open Broadcaster Software installed and after uninstalling this the camera control came back. Poly support is investigating