Blackwire 500 Series Troubleshooting: Distorted Sound and Echo in the Headset
QuestionThe sound on the headset is distorted and I can hear an echo in the headset. How can I fix this?
AnswerTo fix the distorted sound in the headset, you can
- Lower the listening volume on your softphone until the distortion disappears.
phone picks up what you are listening to and echoes back in the headset.
- To fix the echo, adjust the listening volume in your headset.