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Contact Center Headsets Premium headsets & amplifiers

  • Make sure customers hear you clearly
  • Protect your investment with proven durability
  • Empower your agents with all-day comfort

Audio Quality. Proven Durability. Comfort and Design. 

Better quality audio equals a better call. That’s why Poly EncorePro Series are our most popular contact center headsets. Custom-made for heavy usage—keep agents connected with high durability and uptime. And the super light, great fitting design is all about comfort.

Wearing Style
  • over-the-head
  • behind-the-head
  • convertible
  • binaural
  • monaural
  • usb
  • 3.5 mm
  • quick disconnect (qd)
Poly Solutions Guide For Call Centers

These days, many call center employees—customer service reps (CSRs), IT, Sales, and others—are working from home. Some are working in a hybrid capacity. They all need the right tools to help them do their best work and deliver amazing customer experiences.

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7 Tips For Better Call Center Experiences

Delivering great customer service with a distributed workforce is a challenge Poly can help you conquer. We’ll show you what it takes to create great experiences—for you, your staff, and your customers.

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Quick Disconnect Headsets Enable Flexible Connectivity

There is significant uncertainty about where employees will work in the foreseeable future as well as what device their headset will connect to. This means your call center headsets need to be flexible and enable connection to any technology that supports them.

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Contact Center Blog

Keep up with the latest news and information related to Poly solutions for global call centers.

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Next Steps

Connect with us today

Ready to deploy a world-class communications solution? Poly is here to help. Contact us or a certified partner in your area today to get started.