Accessibility

EncorePro 500 Digital Series Customer Service headset

  • Hear and be heard with incredible clarity
  • Count on impressive durability and reliability
  • Enjoy all day comfort and effortless control
  • Gain greater insights with Plantronics Manager Pro
Data Sheet

Overview

The headset for call center heroes

Designed and engineered just for them, it’s everything your contact center representatives would ever want in a headset. This headset offers superior audio, all-day comfort, rock-solid reliability, and long-term durability. It’s built for intense usage and uptime—so wearers stay connected. And with Plantronics Manager Pro software as an added service, IT managers can remotely track and manage headsets company-wide.

Poly Pixel Background
Benefits
Get incredible call clarity
Count on durability and reliability
Enjoy comfort and control
Simplify Management

Get incredible call clarity

Count on durability and reliability

Enjoy comfort and control

Simplify Management

Visual and tactile cues make sure you know when your flexible, noise-canceling microphone boom is well positioned for great voice pickup. And you get better sound quality and clearer conversations through our voice-optimized frequency response that focuses in on the sound of voices.

These headsets feature durable design for all-day use in the contact center, with less breakages and downtime to save the organization time and money.

Ensure your employees are comfortable and ready to represent your brand at their best. Premium design and light weight combine to deliver our best-selling contact center headset.

Make it easy for your IT team to monitor, manage and maintain headsets and track detailed device insights with centralized Plantronics Manager Pro software (an additional service).

Built for Compatibility

All Poly USB contact center solutions are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for you and your customer – no matter your platform of choice.

Poly is certified (when offered) with all major communication platforms. 

Features

EncorePro 500 Digital Features

Models

Specifications

  • Connects to
    • PC via DA90 Audio processor
    • Telephone intensive users, including formal customer care centers and customer service organizations who want to track headset inventory
    • Wideband audio (up to 6,800 Hz), noise canceling microphone
    • SoundGuard technology, acoustic limiting for protection against sounds above 118 dBA
    • Two years (applies to all models)
    • EncorePro 520 Digital, Over-the-head, Binaural, Noise-Canceling (P/N )
    • EncorePro 510 Digital, Over-the-head, Monaural, Noise-Canceling (P/N )
    • EncorePro 530 Digital, Over-the-ear, monaural, noise cancelling (P/N )
    • EncorePro 540 Digital, Convertible, Monaural, Noise-Canceling (P/N )
Data Sheet

Reviews

Related Products

  • Software & Services

Resources

EncorePro 500 Digital Series Data Sheet

Learn about the features, benefits and technical specifications of the EncorePro 500 Digital Series

Download Data Sheet
Acoustic Protection

EncorePro 500 Digital Series features Soundguard to protect against acoustic shock by limiting sounds to below 118dBA

Learn More
Experience the high audio quality of Poly’s EncorePro 500 Digital Series even when wearing a mask

If you or your employees need to wear a mask while working, you may be concerned about how clear you sound on a call. The design of Poly’s EncorePro 500 Digital Series ensures your voice remains clear while you comply with local safety requirements.

Resource Library

Support

Find our resources, downloads, and software, or contact support for more assistance.

view all support
Next Steps

Connect with us today

Ready to deploy a world-class communications solution? Poly is here to help. Contact us or a certified partner in your area today to get started.