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poly Edge E300 Series IP Desk Phone

  • 8-line keys and 3.5” color IPS display support up to 32 lines/contacts
  • Easily pair your mobile phone or headset with integrated Bluetooth® 5.0 (E320, E350)
  • Poly NoiseBlockAI and Acoustic Fence technologies
  • Text-to-speech and new accessibility options

Overview

A phone with high standards
A versatile phone designed for the uncompromising user

Easy to use and packed with features, the Poly Edge E300 Series pairs the famous Poly noise reduction technology with cutting-edge design. Whether you’re hot-desking at work or calling from your home office, these phones bring style to any desktop.

Perfectly paired

Hybrid working at its best with a headset and your paired mobile phone

Integrated Bluetooth® 5.0 on the E320 and E350 give you freedom to move about the office with your Bluetooth headset and you can answer your paired mobile phone calls with your desk phone. Fast pairing on selected Poly headsets makes connecting your headset easy.

Easy to deploy

Save time and hassle getting phones up and running

Poly Lens integration makes these phones a breeze to setup and support. QR code-linked video tutorials get users up and running almost immediately. And with simple out-of-the-box Wi-Fi configuration on the E350, this phone gives you peak performance anywhere you’ve got a signal.

Incredible audio

Featuring legendary Poly voice quality and noise blocking

With noise eliminating Poly NoiseBlockAI and Acoustic Fence technologies, you can expect clear calls every time. And our signature HD voice gives you audio you’ll have to hear to believe.


Integrated Microban® antimicrobial protection

Rest assured that your devices, enhanced with Microban® antimicrobial product protection, stay cleaner, fresher and more durable for longer. Protection that lasts the life of the product, actively reducing the growth of bacteria 24 hours a day, 7 days a week. 

Compare Models
 
Poly Edge E300
Poly Edge E320
Poly Edge E350


Ideal for

Cubicle workers, call centers and small businesses

Cublicle workers, hybrid office workers, call centers and small businesses
Remote call center workers,
hybrid office workers and small businesses needing 
phones in hard to
 cable locations or home offices
Line Keys 8 8 8
Line / Contacts 8 displayed / 32 supported 8 displayed / 32 supported 8 displayed / 32 supported
Pairing Bluetooth Headset
and Mobile Phone
No Yes Yes
Wi-Fi No No Yes

Features

Features

Specifications

  • Lines / Feature Keys
    • 8-line keys supporting up to 32-line key assignments for lines, contacts, and features supported with pagination
    • 4 context-sensitive “soft” keys
    • 4-way navigation key cluster with center “Select” key
    • Home and back feature keys
    • Pagination key for additional lines/contacts
    • Volume + / - control keys
    • Hold and Transfer keys
    • Headset select key
    • Speakerphone select key
    • Mute key (illuminated when muted)
    • Voicemail key
    • Color 3.5” IPS LCD display (320x240 pixel resolution)
    • Voicemail support*
      • *Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
    • WebKit-based browser
    • Two position desk stand (an optional wall mount kit can be ordered separately)
    • Unicode UTF-8 character support
    • One USB Type-C ports (2.0 compliant) for media, storage applications and headset connectivity
    • Surround Lighting for the status indicator (RGB with color mixing) and future applications
    • Integrated Bluetooth 5.0 (Edge E320, Edge E350)
    • NFC Support
    • Multilingual user interface including* Arabic (UAE), Chinese (Traditional/Simplified), Czech, Danish, Dutch, English (Canada/ US/UK), French (France/Canadian), German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish 
      • *Planned localizations
    • Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
    • Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
    • Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
    • Poly NoiseBlockAI technology removes most background noise when using the speakerphone
    • Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications
    • Frequency response—150 Hz-14 kHz for handset, optional headset and handsfree speakerphone modes
    • Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1, iLBC, OPUS
    • TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
    • TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
    • Individual volume settings with visual feedback for each audio path
    • Voice activity detection
    • Comfort noise generation
    • DTMF tone generation (RFC 2833 and in-band)
    • Low delay audio packet transmission
    • Adaptive jitter buffers
    • Packet loss concealment
    • Dedicated RJ-9 headset port
    • Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
    • Compliant with ADA Section 508 Subpart B 1194.23 (all)
    • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
    • Compatible with commercially available TTY adapter equipment
    • USB headset support (USB Type-C)
    • Bluetooth headset support (Edge E320, Edge E350)
    • *Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
    • Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys
    • Shared call/bridged line appearance
    • Busy Lamp Field (BLF)
    • Flexible line appearance (1 or more-line keys can be assigned for each line extension)
    • Distinctive incoming call treatment/ call waiting
    • Call timer and call waiting
    • Call transfer, hold, divert (forward), park, pickup
    • Called, calling, connected party information
    • Local 3-way audio conferencing
    • 1-touch speed dial, redial
    • Remote missed call notification
    • Do not disturb function
    • Reverse Number Lookup via LDAP
    • Calling Party Identification (RFC8225 classifications—Trusted, Unknown, SPAM)
    • Electronic hook switch capable
    • Local configurable digit map/dial plan
    • WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
    • Supports Polycom Apps SDK and API for third-party business and personal applications
    • NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling or Bluetooth pairing1
    • Corporate directory access using LDAP
    • Visual Conference Management
    • SIP Protocol Support
    • SDP
    • IETF SIP (RFC 3261 and companion RFCs)
    • Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports
      • Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment
      • Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
    • Manual or dynamic host configuration protocol (DHCP) network setup
    • Time and date synchronization using SNTP
    • FTP/FTPS/TFTP/HTTP/HTTPS server based central provisioning for mass deployments
    • Provisioning and call server redundancy supported*
      • *Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
    • QoS Support–IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
    • VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
    • Network Address Translation (NAT) — support for static configuration and
    • “Keep-Alive” SIP signaling
    • RTCP and RTP support
    • Event logging
    • Syslog
    • Hardware diagnostics
    • Status and statistics reporting
    • IPv4, IPv6, dual stack (IPv4/IPv6) mode
    • TCP
    • UDP
    • DNS-SRV
    • Wi-Fi network connectivity (EDGE E350)4*
      • *Ordering an optional power supply unit will be necessary if not powered over Ethernet with PoE (i.e. Using Wi-Fi for network)
      • 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20)
      • 5.15-5.825 GHz (802.11a, 802.11n, HT-20,802.11n HT-40)
    • 802.1X Authentication and EAPOL Media encryption via SRTP
    • Transport Layer Security (TLS)
    • Encrypted configuration files
    • Digest authentication
    • Password login
    • Support for URL syntax with password for boot server address
    • HTTPS secure provisioning
    • Support for signed software executables
    • Wi-Fi encryption: WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with 802.1X (EAP-TLS, PEAP-MSCHAPv2)
    • Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 3) 13 W (Max)
    • External Universal AC/DC Adapter (optional) 5VDC @ 3A (2.5W) - power supply unit (PSU) sold separately*
      • Ordering an optional power supply unit will be necessary if not powered over Ethernet with PoE (i.e. Using Wi-Fi for network)
    • ENERGY STAR® rated
    • UL62368-1
    • CAN/CSA C22.2 No 62368-1-14
    • EN 60950-1/62368-1
    • IEC 60950-1/62368-1
    • AS/NZS 60950.1/62368.1
    • *Planned compliances
    • FCC Part 15 (CFR 47) Class B
    • ICES-003 Class B
    • EN55032 Class B
    • CISPR32 Class B
    • VCCI Class B
    • EN55024
    • EN61000-3-2; EN61000-3-3
    • UK - UKCA
    • NZ Telepermit
    • UAE TRA
    • Eurasian Customs Union EAC
    • Brazil ANATEL
    • Australia RCM
    • South Africa ICASA
    • Saudi Arabia CITC
    • Indonesia SDPPI
    • S. Korea KC
    • Mexico NOM ANCE
    • RoHS Compliant
    • CE Mark
    • TAA
    • Planned compliances
    • Argentina ENACOM
    • Australia RCM
    • Brazil ANATEL
    • Canada ICES
    • China SRRC
    • China RoHS 2.0
    • EEA CE Mark
    • Eurasian Customs Union EAC
    • India WPC
    • Indonesia SDPPI
    • Israel MOC
    • Japan MIC and VCCI
    • Malaysia SIRIM
    • Mexico IFETEL and NYCE
    • NZ Telepermit
    • Saudi Arabia CITC
    • Singapore IMDA
    • South Africa ICASA
    • South Korea KC
    • Taiwan NCC
    • UAE TRA
    • UK - UKCA
    • USA FCC
    • FCC Part 15 Class B
    • ICES-003 Class B
    • EN 55032 Class B
    • EN 55024
    • EN 301 489-1 and EN 301 489-17
    • CISPR32 Class B
    • VCCI Class B
    • *Planned compliances
    • Argentina ENACOM
    • Australia RCM
    • Brazil ANATEL
    • Canada ICES
    • China SRRC
    • China RoHS 2.0
    • EEA CE Mark
    • Eurasian Customs Union EAC
    • India WPC
    • Indonesia SDPPI
    • Israel MOC
    • Japan MIC and VCCI
    • Malaysia SIRIM
    • Mexico IFETEL and NYCE
    • NZ Telepermit
    • Saudi Arabia CITC
    • Singapore IMDA
    • South Africa ICASA
    • South Korea KC
    • Taiwan NCC
    • UAE TRA
    • UK - UKCA
    • USA FCC
    • USA–FCC Part 15.247 & FCC Part 15.407
    • Canada–RSS 247 Issue*
      • *Planned localizations
    • EU–ETSI EN 300 328 & ETSI EN 301 893
    • Japan–Article 2.1 Item 19-2 and 19-3
    • Australia - AS/NZS 4268
    • FCC Part 15 Class B
    • ICES-003 Class B
    • EN 55032 Class B
    • EN 55024
    • EN 301 489-1 and EN 301 489-3 and EN 301 489-17
    • CISPR32 Class B
    • VCCI Class B
    • Temperature: 0 to 40°C (+32 to 104° F)
    • Relative humidity: 5% to 95%, noncondensing
    • -40 to +70° C (-40 to +160° F)
    • Console with Microban® Antimicrobial protection
    • Handset with Microban Antimicrobial protection
    • Handset cord with Microban® Antimicrobial protection
    • Network (LAN) cable—CAT-5E
    • Desk Stand
    • Wall mount hardware included (Edge E100, E220)
    • Setup Sheet
    • Box dimension: 22.3 x 27.8 x 8.8 (cm) ; 8.8 x 11 x 3.5 (inches)
    • Box weight: 0.96kg/2.1lbs (with product, accessories, and documents)
    • 10
    • POLY EDGE E300 IP PHONE
      • 2200-87815-025
    • POLY EDGE E320 IP PHONE
      • 2200-87000-025
    • POLY EDGE E350 IP PHONE
      • 2200-87010-025
    • POLY EDGE E, Power Supply Unit (PSU), 5V/3A, NA
      • 2200-49925-001
    • POLY EDGE E, Power Supply Unit (PSU), 5V/3A, Brazil/Korea/China/Argentina
      • 2200-49926-015
    • POLY EDGE E, Power Supply Unit (PSU), 5V/3A, EU/ANZ/UK/IN
      • 2200-49926-125
    • China
    • 1-year limited warranty
Data Sheet

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Poly Edge E300 Series Data Sheet

Learn about the features and benefits and technical specifications of the Poly Edge E300 Series.

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