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Contact Support

Headset support

For help with headsets, headphones, portable speaker phones and other Plantronics devices, contact a support specialist below to answer your technical questions and troubleshoot any product issues.


Video, phones, and services support

For help with video conferencing, desk phones, conference phones and other Polycom devices (including other services offerings) contact us via our Polycom service portal. 

Telephone

For Contract support 

  • 24/7 English support available

For Standard support 

  • Monday – Friday  - from 5.00 am till 5.pm PST, exclude recognized Poly holidays

  • Enterprise Headsets & Devices:
    1 888 248 4143 or 1 916 928 7561 
  • Consumer Headsets & Headphones:
    1 888 248 4143 or 1 916 928 7561 

Please note that Customer Care will be closed on May 31st. We will resume operations on Tuesday, June 1st at 5:00 am PST


We will respond to your inquiry within one business day.