EncorePro 300 Series support
Customer Service Headsets
Documentation & Software
Specifications
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SLR
- +10 ± 4 dB
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Frequency Response
- 200Hz to 6.8kHz
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Microphone
- 4 mm unidirectional noise cancelling microphone
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Dynamic Mute Alert
- USB versions only
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RLR
- Mono 0dB± 4 dB, Stereo 6dB ± 3dB
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Frequency Response (dynamically switches)
- 200Hz to 6.8kHz telecom mode, 50Hz to 8KHz multimedia mode
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Maximum Acoustic Output
- <118 dBSPL A-weighted
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Advanced Audio Protection
- USB versions only (G616, Daily Noise Exposure)
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Driver Diameter
- 28 mm
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Driver Impedance (Ohm)
- 32 Ohm
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Inline controls
- USB version only (call control, volume up, volume down, mute)
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Inline Indicators
- USB version only (red mute on, green in call)
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Inline tones
- USB verisons only with button presses
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Ear cushions material
- User replaceable foam on fold flat receivers
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Applications
- USB versions only Plantronics Hub for Windows and MacOS
Knowledge Base
- Office and Contact Center Headsets: Parts and Accessories Guide
- Contact Center Enterprise Portfolio Product Sheet
- Explorer 300 Series: How to Use
- Explorer 300 Series: How to Adjust the Fit
- Explorer 300 Series: Indicator Lights
- Explorer 300 Series Troubleshooting: Headset Doesn't Work with Phone
- Explorer 300 Series Troubleshooting: No Audio in the Headset
- Explorer 300 Series: How to Charge
- Spokes Known Issue with Blackwire 300/400/600: MuteON in an inactive state does not sync with softphone when answering a call
- Explorer 300 Series Product Information
Warranty
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Limited Warranty Terms -
Headset Warranty Service