Support Services support
On-demand expertise
Documentation & Software
Documentation
- premier-service-data-sheet-en.pdf
- advantage-service-ds-en.pdf
- elite-service-ds-en.pdf
- business-critical-support-data-sheet-en.pdf
- business-relationship-management-ds-en.pdf
- remote-technical-support-engineer-data-sheet-en.pdf
- technical-account-management-data-sheet-en.pdf
- Polycom Resident Technical Service data sheet
- polycom-immersive-telepresence-maintenance-services-ds-en.pdf
- services-reactivation-data-sheet-lr-en.pdf
- poly-support-offerings-summary-feature-comparison-ds-en.pdf
- headset-services-three-year-hardware-replacement-ds-en.pdf
Knowledge Base
- Spokes SDK Known Issue 18562, 18877: COM Service, manual edit of UserPreference.xml required to receive CallRequested events
- Spokes SDK Known Issue 19497: Cannot use COM Service from a managed application (e.g. C# or VB .NET)
- ClearVox Product and Support
- Price Quotes for Premier Service
- [VIDEO] How to register and request a replacement using Poly's Headset Warranty Service
- Warranty Service
- M214i/MX500i Frequently Asked Questions
- Service Center Contact Information
- CT14: Caller ID and/or Call waiting
- APN-91 Troubleshooting: No Call Control
Videos
How Poly Services help your success
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Warranty
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Limited Warranty Terms -
Headset Warranty Service