Poly Sync 20 support
Personal, USB/Bluetooth smart speakerphone
- Poly Sync 20, Microsoft, USB-A (P/N: 216866-01)
- Poly Sync 20+, Microsoft, USB-A (BT600) (P/N: 216867-01)
- Poly Sync 20, Standard, USB-C (P/N: 216868-01)
- Poly Sync 20+, Standard, USB-C (BT600C) (P/N: 216869-01)
- Poly Sync 20, Standard, USB-A (P/N: 217038-01)
- Poly Sync 20+, Microsoft, USB-C (BT600C) (P/N: 216871-01)
- Poly Sync 20, Microsoft, USB-C (P/N: 216870-01)
- Poly Sync 20+, Standard, USB-A (BT600) (P/N: 216865-01)
Documentation & Software
Data Sheet
user & adminstrator documents
setup documents
Software
Specifications
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Connects to
- Poly Sync 20: PC via USB-A or USB-C cable (depending on model); smartphone via Bluetooth
- Poly Sync 20+: PC via USB-A or USB-C cable (depending on model) or wirelessly via included BT600 Bluetooth adapter; smartphone via Bluetooth
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Compatible with
- Windows or Mac OS
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User interface features
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Touch sensitive user controls for
- Call/answer end
- Mute
- Volume +/-
- Programmable function button
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Push button user controls for
- Power On/Off
- Bluetooth pairing
- Highly visible status light bar
- Integrated USB-A or USB-C cable (depending on model)
- One USB-A port for smartphone charging
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Wireless
- Bluetooth v5.1
- Supported Bluetooth profiles: A2DP, AVRCP, HFP, HSP, BLE
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Audio features
- Three microphone steerable array
- Microphone pickup range: 7 ft / 2 m
- Ideal for room sizes up to: 13ft x 13ft / 4 m x 4 m
- Microphone Frequency Response: 100 Hz to 6.7 kHz
- Full duplex audio
- Noise and echo reduction
- Loudspeakers 1 x 40 mm high-performance music speaker
- Loudspeaker frequency response: 80 Hz to 20 kHz
- Bass reflex with dual passive radiators
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Battery
- Battery Type: Lithium-ion
- Battery Capacity: 3200 mAH
- Talk time: up to 20 hours
- Charge Time: 4 hours
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Dimensions
- 34 mm x 95 mm x 182 mm / 1.3 in x 3.7 in x 7.2 in
-
Weight
- 360g / 12.7 oz
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Cable length
- 715mm
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Environmental
- IP64 dust and water resistant
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Accessories (included)
- Carry case
- Lanyard
- BT600 USB Bluetooth adapter (Sync 20+ models only)
-
Applications supported
- Plantronics Hub desktop and mobile versons. Plantronics Manager Pro suites: Asset Management and Adoption
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Platform certification
- Microsoft Teams*
- Zoom
- Compatible with a wide range of platforms
- *Microsoft Teams versions only
Knowledge Base
- Poly Sync 20 Firmware Release Notes
- Poly Sync 20 Product Information
- Poly Sync 40 Product Information
- Plantronics Hub Release Notes
- SaaS (Plantronics Manager/Plantronics Manager Pro) Release Notes
- Poly Sync 60 Product Information
- Office and Contact Center Headsets Parts and Accessories Guide
- Charging issues with the Savi 8210/20
- Voyager 5200 Firmware Release Notes
- Poly Sync 60 Serial Number Location
Accessories
Warranty
-
Limited Warranty Terms -
Headset Warranty Service