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Poly has joined the HP family! From August 7, 2023, Poly Support contact options will connect you to HP. This portal will be live until November, when we'll move to the HP Customer Support site.

Poly Profiled UC Software Features


Phone Feature Descriptions and Setup Instructions for SoundPoint IP, SoundStation IP, Business Media Phones, and SoundStructure

Get detailed descriptions and setup instructions for phone features on Poly desktop, conferencing, and wireless voice product solutions.

Acronym: Engineering Advisories (EA), Technical Bulletin (TB), Quick Tips (QT), Feature Profile (FP), Best Practice (BP)

Accessibility Features


Basic Features


Advanced Features


Audio Features


Security Features


Troubleshooting Features


New and Best Practices