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Zero Touch Provisioning is a cloud-based provisioning solution offered by Poly to partners to make it easier to deploy VoIP Devices (SoundPoint IP, SoundStation IP, and VVX). By using ZTP, partners will enjoy reduced OpEx costs because it removes the need to either "open the box" at a distribution center or send skilled technicians to the customer site to enter pre-provisioning information through the phone's UI or web interface. This Poly solution is primarily focused on Service Provider deployments and fits easily into existing activation and provisioning processes.

Here's how it works: When a Poly VoIP device is initially installed at the customer site, it will automatically contact the Poly ZTP server and download an initial configuration, including the address of the Service Provider or enterprise provisioning server. 

Use of ZTP requires a partner to meet the following criteria:

1.Be a Poly VoIP certified partner. 

2.Agree to Poly's end-user license agreement (EULA)

3.Have employees who use ZTP complete an on-line training course. 

Once the above have been completed, the support portal account for the individuals who complete the training will be enabled for ZTP web portal access. For issues, please contact

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Poly End User License Agreement