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poly Edge E100 / E220 IP Desk Phones

  • 2-line and 4-line keys with a 2.8” color display
  • Signature Poly HD voice
  • Poly NoiseBlockAI and Acoustic Fence technologies
  • Two position desk stand and wall mount hardware included
Data Sheet

Overview

Versatile phones with stylish design
Handsets that upgrade any office space

The Poly Edge E100 and Edge E220 phones keep you sounding professional. These future-forward phones pair the famous Poly noise blocking technology with cutting-edge design that brings style to any desktop or reception area.

Always-on reliability

Everything you need in an entry-level phone and more

The Poly Edge E100 and Edge E220 phones are always-on, easy to use, secure, reliable, and stable. With every-day features at your fingertips, it’s everything you’ll want in an entry level or common area phone.

Enterprise-ready

Save time and hassle getting phones up and running

Poly Lens integration makes these phones a breeze set up and support. And QR code-activated video tutorials get users up and running almost immediately.

Perfectly paired

Hybrid working is best with a headset and your paired mobile phone

Integrated Bluetooth® 5.0 on the Poly Edge E220 gives you freedom to move about the office with your Bluetooth headset and you can answer your paired mobile phone calls with your desk phone. Fast pairing on selected Poly headsets makes connecting your headset easy.

Incredible audio

Featuring legendary Poly voice quality and noise blocking

With noise eliminating Poly NoiseBlockAI and Acoustic Fence technologies, you can expect clear calls every time. And our signature HD voice gives you audio you’ll have to hear to believe.

Integrated Microban® antimicrobial protection

Rest assured that your devices, enhanced with Microban® antimicrobial product protection, stay cleaner, fresher and more durable for longer. Protection that lasts the life of the product, actively reducing the growth of bacteria 24 hours a day, 7 days a week. 

Learn More
Compare Models
 
Poly Edge E100
Poly Edge E220
Ideal for Entry level, common areas and lobbies Entry level, common areas and lobbies
Line Keys 2 4
Line / Contacts 2 displayed / 8 supported 4 displayed / 16 supported
Pairing Bluetooth Headset
and Mobile Phone		 No Yes
Best Choice for Hybrid Working Features No Yes

Features

Features

Specifications

  • Lines / Feature Keys
    • Poly Edge E100
      • 2-line keys supporting up to 8-line key assignments for lines, contacts, and features supported with pagination
      • 4 context-sensitive “soft” keys
      • 4-way navigation key cluster with center “Select” key
      • Home and back feature keys
      • Pagination key for additional lines/contacts
      • Volume + / - control keys
      • Hold and Transfer keys
      • Headset select key
      • Mute key (illuminated when muted)
    • Poly Edge E220
      • 4-line keys supporting up to 16-line key assignments for lines, contacts, and features supported with pagination
      • 4 context-sensitive “soft” keys
      • Home and back feature keys
      • Pagination key for additional lines/contacts
      • Volume + / - control keys
      • Headset select key
      • Speakerphone select key
      • Mute key (illuminated when muted)
    • Poly Edge E100
      • Color 2.8” LCD display (320x240 pixel resolution)
      • Voicemail support*
      • *Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
      • WebKit-based browser
      • Two position desk stand with wall mount option included
      • Unicode UTF-8 character support
      • One USB Type-C ports (2.0 compliant) for media, storage applications and headset connectivity
      • Lightbar status indicator (RGB with color mixing)
      • NFC Support
      • Multilingual user interface including* Arabic (UAE), Chinese (Traditional/Simplified), Czech, Danish, Dutch, English (Canada/ US/UK), French (France/Canadian), German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish
      • *Planned localizations
    • Poly Edge E220
      • Color 2.8” LCD display (320x240 pixel resolution)
      • Voicemail support*
      • *Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
      • WebKit-based browser
      • Two position desk stand with wall mount option included
      • Unicode UTF-8 character support
      • One USB Type-C ports (2.0 compliant) for media, storage applications and headset connectivity
      • Lightbar status indicator (RGB with color mixing)
      • Integrated Bluetooth® 5.0
      • NFC Support
      • Multilingual user interface including* Arabic (UAE), Chinese (Traditional/Simplified), Czech, Danish, Dutch, English (Canada/ US/UK), French (France/Canadian), German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish
      • *Planned localizations
    • Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset
    • Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression
    • Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset
    • Poly NoiseBlockAI technology removes most background noise when using the speakerphone
    • Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications
    • Frequency response—150 Hz-14 kHz for handset, optional headset and handsfree speakerphone modes
    • Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1, iLBC, OPUS
    • TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
    • Individual volume settings with visual feedback for each audio path
    • Voice activity detection
    • Comfort noise generation
    • DTMF tone generation (RFC 2833 and in-band)
    • Low delay audio packet transmission
    • Adaptive jitter buffers
    • Packet loss concealment
    • Poly Edge E100
      • Dedicated RJ-9 headset port
      • Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
      • Compliant with ADA Section 508 Subpart B 1194.23 (all)
      • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
      • Compatible with commercially available TTY adapter equipment
      • USB headset support (USB Type-C)
    • Poly Edge E220
      • Dedicated RJ-9 headset port
      • Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
      • Compliant with ADA Section 508 Subpart B 1194.23 (all)
      • Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
      • Compatible with commercially available TTY adapter equipment
      • USB headset support (USB Type-C)
      • Bluetooth headset support
    • *Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
    • Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys
    • Shared call/bridged line appearance
    • Busy Lamp Field (BLF)
    • Flexible line appearance (1 or more-line keys can be assigned for each line extension)
    • Distinctive incoming call treatment / call waiting
    • Call timer and call waiting
    • Call transfer, hold, divert (forward), park, pickup
    • Called, calling, connected party information
    • Local 3-way audio conferencing
    • 1-touch speed dial, redial
    • Remote missed call notification
    • Do not disturb function
    • Reverse Number Lookup via LDAP
    • Calling Party Identification (RFC8225 classifications—Trusted, Unknown, SPAM)
    • Electronic hook switch capable
    • Local configurable digit map/dial plan
    • WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript
    • Supports Polycom Apps SDK and API for third-party business and personal applications
    • NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling or Bluetooth pairing*
      • *Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
    • Corporate directory access using LDAP
    • Visual Conference Management
    • SIP Protocol Support
    • SDP
    • IETF SIP (RFC 3261 and companion RFCs)
    • Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports
      • Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment
      • Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
    • Manual or dynamic host configuration protocol (DHCP) network setup
    • Time and date synchronization using SNTP
    • FTP/FTPS/TFTP/HTTP/HTTPS server based central provisioning for mass deployments
    • Provisioning and call server redundancy supported*
      • *Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
    • QoS Support–IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
    • VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
    • Network Address Translation (NAT) — support for static configuration
    • “Keep-Alive” SIP signaling
    • RTCP and RTP support
    • Event logging
    • Syslog
    • Hardware diagnostics
    • Status and statistics reporting
    • IPv4, IPv6, dual stack (IPv4/IPv6) mode
    • TCP
    • UDP
    • DNS-SRV
    • 802.1X Authentication and EAPOL Media encryption via SRTP
    • Transport Layer Security (TLS)
    • Encrypted configuration files
    • Digest authentication
    • Password login
    • Support for URL syntax with password for boot server address
    • HTTPS secure provisioning
    • Support for signed software executables
    • Security (Poly Edge E220)
    • 802.1X Authentication and EAPOL Media encryption via SRTP
    • Transport Layer Security (TLS)
    • Encrypted configuration files
    • Digest authentication
    • Password login
    • Support for URL syntax with password for boot server address
    • HTTPS secure provisioning
    • Support for signed software executables
    • Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 3) 13 W (Max)
    • External Universal AC/DC Adapter (optional) 5VDC @ 3A (15W)
    • ENERGY STAR® rated
    • Poly Edge E100*
      • *Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
      • FCC Part 15 (CFR 47) Class B
      • ICES-003 Class B
      • EN55032 Class B
      • CISPR32 Class B
      • VCCI Class B
      • EN55024
      • EN61000-3-2; EN61000-3-3
      • UK - UKCA
      • NZ Telepermit
      • UAE TRA
      • Eurasian Customs Union EAC
      • Brazil ANATEL
      • Australia RCM
      • South Africa ICASA
      • Saudi Arabia CITC
      • Indonesia SDPPI
      • S. Korea KC
      • Mexico NOM ANCE
      • RoHS Compliant
      • CE Mark
      • TAA
    • Poly Edge E220*
      • *Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.
      • Argentina ENACOM
      • Australia RCM
      • Brazil ANATEL
      • Canada ICES
      • China SRRC
      • China RoHS 2.0
      • EEA CE Mark
      • Eurasian Customs Union EAC
      • India WPC
      • Indonesia SDPPI
      • Israel MOC
      • Japan MIC and VCCI
      • Malaysia SIRIM
      • Mexico IFETEL and NYCE
      • NZ Telepermit
      • Saudi Arabia CITC
      • Singapore IMDA
      • South Africa ICASA
      • South Korea KC
      • Taiwan NCC
      • UAE TRA
      • UK - UKCA
      • USA FCC
    • UL62368-1
    • CAN/CSA C22.2 No 62368-1-14
    • EN 60950-1/62368-1
    • IEC 60950-1/62368-1
    • AS/NZS 60950.1/62368.1
    • FCC Part 15 Class B
    • ICES-003 Class B
    • EN 55032 Class B
    • EN 55024
    • EN 301 489-1 and EN 301 489-17
    • CISPR32 Class B
    • VCCI Class B
    • Temperature: 0 to 40°C (+32 to 104° F)
    • Relative humidity: 5% to 95%, noncondensing
    • -40 to +70° C (-40 to +160° F)
    • Poly Edge E100
      • Console with Microban® Antimicrobial protection
      • Handset with Microban® Antimicrobial protection
      • Handset cord
      • Network (LAN) cable—CAT-5E
      • Desk Stand
      • Wall mount hardware
      • Setup Sheet
    • Poly Edge E220
      • Console with Microban® Antimicrobial protection
      • Handset with Microban® Antimicrobial protection
      • Handset cord
      • Network (LAN) cable—CAT-5E
      • Desk Stand
      • Wall mount hardware
      • Setup Sheet
    • Poly Edge E100
      • Box dimension: 22.3 x 25.5 x 8.3 (cm) ; 8.8 x 10 x 3.5 (inches)
      • Box weight: 0.88kg/ 1.95lbs (with product, accessories, and documents)
    • Poly Edge E220
      • Box dimension: 22.3 x 25.5 x 8.3 (cm) ; 8.8 x 10 x 3.5 (inches)
      • Box weight: 0.88kg/ 1.95lbs (with product, accessories, and documents)
    • Poly Edge E100 (P/N )
    • Poly Edge E220 (P/N )
Data Sheet

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Resources

Poly Edge E100 Datasheet

Learn about the features and benefits and technical specifications of the Poly Edge E100.

Download Data Sheet
Poly Edge E220 Datasheet

Learn about the features and benefits and technical specifications of the Poly Edge E220.

Download Data Sheet
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