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Article ID: 000030717
Last Modified Date: 12/10/2021
Access Level: Public

Explorer 210/233 Series Troubleshooting: Headset Doesn't Work with Phone

My headset doesn't work with my phone.
The headset may not have been in discovery mode when mobile phone menu selections were made. Incorrect menu selections may have been made on your cellular phone attempting to pair.  For more information on Bluetooth pairing, click here.